Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Job Description
Our client is a reputable community association management company dedicated to enhancing the quality of life for residents within planned communities by managing homeowner associations, condominiums, and other residential complexes with professionalism and a resident-focused approach. With a commitment to delivering excellent service, our client assists in operating thriving communities by coordinating all aspects of association management including administration, maintenance, financial oversight, and community communication. Their expertise lies in providing professional management and support to ensure the smooth operation and successful governance of multiple communities across different regions.
The General Manager role is an onsite position responsible for overseeing all a... Show More
The General Manager role is an onsite position responsible for overseeing all a... Show More
Job Requirements
- 2 plus years of community association experience
- well-versed in condominium association management
- knowledge of the Association Board of Directors and the General Manager roles
- active CMCA required
- AMS preferred
- customer service driven approach
- team oriented and consultative
- strong financial acumen
- effective project management skills
- excellent communication skills
- conflict resolution techniques
Job Qualifications
- Active CMCA required
- AMS preferred
- 2 plus years of community association experience
- well-versed in condominium association management
- knowledge of the Association Board of Directors, the General Manager role and interface with homeowner requests
- customer service driven and team oriented with a consultative approach
- confident in experience and collaborative spirit
- strong financial acumen including ability to read and interpret financial statements, balance sheets, income statements, operating expenses, reserves, delinquency reports and variance analysis
- effective project management skills with ability to prioritize and manage multiple projects
- excellent written and oral communication skills
- conflict resolution techniques
Job Duties
- Implement board policy and directives within the scope of the management agreement
- work with the board on strategic initiatives, policy governance and association projects
- walk and inspect property to ensure maintenance and compliance with HOA code, rules and regulations
- issue violation letters to homeowners and follow-up to ensure they are remedied
- meet and greet homeowners, residents, board members, maintenance vendors and contractors
- research and respond to inquiries in-person, by phone and email
- data enter and update information in the database
- create and manage budgets, review financial reports including balance sheet, income statement, operating expenses and reserves
- submit RFPs, manage the bidding and vendor selection process, develop vendor relationships and manage capital projects
- prioritize maintenance requests and work orders and schedule and coordinate maintenance vendors and contractors
- prepare board packages and coordinate and schedule board meetings
- create and send weekly mass communications to homeowners notifying them of maintenance onsite, HOA guidelines and community events
- assist homeowners in completing architectural review forms and follow-up with homeowners on board decisions
- perform other projects as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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