Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $94,100.00 - $142,450.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement
paid airport parking
Job Description
Sodexo Live! is a global leader in providing premium hospitality services across diverse venues including airport lounges, stadiums, arenas, convention centers, zoos, and museums. Known for creating exceptional experiences, Sodexo Live! excels in delivering unparalleled food services, event management, and integrated facility solutions that cater to diverse clientele worldwide. The company’s reputation for quality and excellence is built on its commitment to enhancing the quality of life for those they serve by providing memorable and seamless hospitality experiences.
At Dallas Fort Worth International Airport (DFW), Sodexo Live! operates the Sapphire Lounge by The Club, a luxury airport lounge dedic... Show More
At Dallas Fort Worth International Airport (DFW), Sodexo Live! operates the Sapphire Lounge by The Club, a luxury airport lounge dedic... Show More
Job Requirements
- minimum education requirement - bachelor's degree or equivalent experience
- minimum management experience - 5 years
- minimum functional experience - 5 years
- excellent verbal and written communication skills
- proven leadership skills
- ability to manage multiple priorities
- passion for exceptional customer service
- attention to detail
Job Qualifications
- bachelor's degree or equivalent experience
- 5+ years of experience as a General Manager of hospitality within a luxury lounge or high-end hotel
- broad financial and business acumen
- excellent verbal and written communication skills
- strong leadership skills and ability to work collaboratively with all levels of the organization
- deep understanding of service principles
- ability to manage multiple priorities and exhibit a passion for high-level customer service
- attention to detail and a keen eye for maintaining high standards in a luxury setting
Job Duties
- manage the day-to-day operations of a premium luxury airport lounge to include food and beverage, facilities, wellness, concierge services and other amenities
- achieve company and client financial targets and goals
- develop and maintain client, customer, and guest relationships
- motivate, coach, mentor and develop managers, frontline (hourly) staff
- ensure Sodexo standards are met and provide an exceptional guest experience to passengers
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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