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GENERAL MANAGER – CATBIRD

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $100,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid holidays
Health Insurance
Adoption assistance
Employee stock purchase plan
Tuition Reimbursement

Job Description

Hyatt is a globally renowned hospitality company known for delivering outstanding guest experiences through its network of upscale hotels and resorts. At Hyatt, the core philosophy is centered around caring and attentive associates who provide authentic hospitality and create meaningful experiences for every guest. The company fosters a culture where high expectations are not only met but exceeded, making Hyatt a leader in the hospitality industry. Hyatt is recognized for its inclusive and warm culture, emphasizing respect, innovation, and service orientation. Employees at Hyatt are encouraged to innovate, demonstrate respect for their colleagues and guests, focus on delivering exceptional service,... Show More

Job Requirements

  • Minimum of 4+ years of progressive food and beverage management experience
  • Proven leadership success in upscale, high-volume environments
  • Strong financial acumen and P&L management experience
  • High energy, entrepreneurial mindset, and motivational leadership style
  • Excellent communication, organizational, and administrative skills
  • Proficiency in Microsoft Word and Excel
  • Flexible schedules including evenings, weekends, and holidays

Job Qualifications

  • Minimum of 4+ years of progressive food and beverage management experience
  • Proven leadership success in upscale, high-volume environments
  • Strong financial acumen and P&L management experience
  • High energy, entrepreneurial mindset, and motivational leadership style
  • Excellent communication, organizational, and administrative skills
  • Proficiency in Microsoft Word and Excel
  • Flexible schedules including evenings, weekends, and holidays

Job Duties

  • Oversee all day-to-day operations with a hands-on leadership presence
  • Ensure seamless execution of service standards and brand expectations
  • Maintain expert knowledge of menu items, beverages, and compliance standards
  • Partner with culinary leadership to deliver an elevated dining experience
  • Anticipate high-volume periods and adjust staffing and pacing accordingly
  • Cultivate a culture of hospitality focused on warmth and personalization
  • Actively engage with guests to build loyalty and ensure satisfaction
  • Oversee reservation strategy and table management to maximize revenue
  • Maintain an energetic rooftop atmosphere aligned with brand identity
  • Analyze daily sales and labor metrics against budget and forecast
  • Drive top-line revenue through programming and strategic initiatives
  • Maintain strong cost controls and manage payroll and tip distribution
  • Demonstrate strong P&L ownership and financial acumen
  • Recruit, hire, and develop high-performing hospitality teams
  • Conduct structured performance reviews and ongoing coaching
  • Lead daily pre-shift meetings and maintain team alignment
  • Foster a positive, inclusive, and high-energy culture
  • Collaborate on marketing plans and seasonal programming initiatives
  • Develop rooftop activations, themed events, and holiday experiences
  • Contribute creative ideas that position Catbird as a premier Dallas rooftop destination

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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