Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,000.00 - $90,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
performance bonuses
Career development opportunities
Job Description
World Wide Wings is a prominent restaurant franchise specializing in Buffalo Wild Wings, known for its vibrant atmosphere, excellent customer service, and high-quality food and beverage offerings. Located at 18965 Bear Valley Rd, Apple Valley, CA, this establishment prides itself on providing a fun, community-focused environment where guests can enjoy a premium dining experience centered around wings, sports, and social gatherings. As part of a nationally recognized brand, World Wide Wings emphasizes maintaining the integrity and standards that have made Buffalo Wild Wings a leader in the casual dining sports bar industry. The company is committed to growth, customer satisfaction,... Show More
Job Requirements
- Completion of high school education or equivalent
- minimum of 2 years restaurant or retail management experience
- valid driver’s license for travel between units
- satisfactory background check
- ability to meet physical demands of the position
- successful completion of Buffalo Wild Wings Management Certification program.
Job Qualifications
- Minimum of 2 years restaurant or retail management experience
- experience managing a restaurant with a full bar preferred
- highly motivated and self-directed
- strong organizational skills
- attention to detail
- professional written and verbal communication skills
- ability to create a fun and exciting work environment
- solid skills in basic math computations
- proven success managing multiple priorities in a fast-paced environment
- ability to maintain confidentiality and enforce company policies
- valid driver’s license
- successful completion of Buffalo Wild Wings Management Certification program
- high school education or equivalent.
Job Duties
- Create, implement and execute the overall business staff plan
- ensure proper staffing levels are maintained by each Department Manager to build sales
- prepare the manager schedule according to company guidelines
- oversee human resource management ensuring 100 percent compliance with laws and policies
- communicate employee benefits to all staff
- provide performance feedback and recognition to all managers and team members
- hold managers and team members accountable for contributing to company objectives
- maintain an open door policy for effective communication
- provide direction for performance management
- train and develop managers and managers in training
- create, deliver and follow up on individual development and performance improvement plans
- conduct weekly manager meetings with written agendas
- model and ensure effective pre-shift meetings
- ensure effective communication among all staff
- build positive and professional relationships to promote morale
- implement recognition and reward programs
- maintain turnover and retention targets
- ensure managers and team members are guest-focused with consistent hospitality
- respond to guest feedback constructively and timely
- empower staff to handle guest comments
- implement guest attraction techniques
- build relationships with the community
- deliver superior guest service and product quality
- ensure proper staffing for guest service
- adhere to training standards
- ensure compliance with food safety and responsible alcohol service
- maintain high quality service and cleanliness
- hold team accountable for cleaning schedules
- deliver Buffalo Wild Wings experience through superior AV and sports awareness
- develop and implement local store marketing plans
- approve department schedules for labor and guest satisfaction
- teach labor control tools
- maintain utility conservation
- reconcile profit and loss statements and communicate results
- establish and meet sales goals and forecasts
- conduct business review meetings
- meet or exceed profit goals
- coach managers on departmental financial responsibilities
- grow sales through guest experience
- enforce safety and security policies
- utilize financial tools and control systems
- complete and teach business reviews
- manage restaurant repairs and maintenance
- react to business trends and implement corrective actions
- complete other assigned tasks.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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