General Manager CA

Lancaster, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $62,000.00 - $90,000.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

performance bonuses

Job Description

World Wide Wings is a renowned restaurant franchise known for delivering a vibrant dining experience centered around high-quality wings, sports entertainment, and exceptional guest service. Located in Palmdale, CA, World Wide Wings operates with a firm commitment to exceptional guest satisfaction, team development, and community engagement. This fast-paced restaurant environment fosters a culture of teamwork, innovation, and operational excellence, positioning itself as a favorite for both guests and team members alike.

The role of General Manager at World Wide Wings in Palmdale offers a unique opportunity for a dynamic and dedicated leader to oversee the comprehensive operations of this bustlin... Show More

Job Requirements

Minimum of 2 years restaurant or retail management experience
Experience managing a restaurant with a full bar preferred
Completion of high school education or equivalent
Valid driver’s license
Ability to pass background check
Ability to meet physical demands of the position
Successful completion of Buffalo Wild Wings Management Certification program

Job Qualifications

Minimum of 2 years restaurant or retail management experience
Experience managing a restaurant with a full bar preferred
High school education or equivalent
Valid driver’s license
Ability to pass a background check
Strong organizational skills
Professional written and verbal communication skills
Ability to create a fun, exciting environment for guests and team members
Solid mathematical computation skills
Proven track record in managing multiple priorities in fast-paced environment
Ability to maintain confidentiality and enforce company policies
Successful completion of Buffalo Wild Wings Management Certification program

Job Duties

Provide leadership to ensure team members are guest-focused, team-focused, and community-connected
Manage restaurant operations including staff resources, training, and coaching of Assistant General Manager, Department Managers, Restaurant Support Managers, and Hourly Team Members
Ensure overall integrity of the Buffalo Wild Wings brand
Create and implement staffing plans, maintain proper staffing levels
Prepare manager schedules according to guidelines
Oversee human resource management ensuring compliance with laws and policies
Communicate employee benefits effectively
Provide ongoing performance feedback and recognition
Hold team members accountable for company objectives
Facilitate open communication and consistent standards
Train and develop managers and Team Members
Conduct weekly manager meetings with written agendas
Model effective pre-shift meetings and build camaraderie
Ensure all managers hold effective pre-shift meetings
Build positive, professional relationships with managers and team members
Recognize and reward superior performance
Maintain turnover and retention targets
Exhibit exemplary leadership behaviors
Ensure guest service excellence including 100% manager table visits
Respond constructively to guest feedback
Implement techniques to attract new guests
Build community relationships
Deliver superior Guest Loyalty Index results
Ensure proper staffing for guest service
Enforce training standards
Deliver a WOW experience for every guest
Use compliance and feedback data to improve performance
Ensure adherence to systems, tools, and procedures
Enforce Serve Safe Food, Responsible Alcohol Service, and HACCP standards
Comply with legal regulations for food and beverage industry
Maintain cleanliness and service standards
Hold Team Members accountable for cleaning schedules
Manage superior AV and sports awareness experiences
Develop and implement local marketing plans
Approve schedules for labor and guest satisfaction
Control utility costs
Analyze profit and loss statements and communicate findings
Set sales goals and conduct business reviews
Meet budgeted profit goals and troubleshoot problems
Educate managers on bonus potential and labor control tools
Hold Department Managers accountable for P&L line items
Grow sales through outstanding guest experience
Follow safety and security policies
Utilize key financial tools and control systems
Conduct Period Business Reviews and Weekly DM Summaries
Manage restaurant repair and maintenance
Implement corrective action plans for business trends
Complete all other assigned duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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