General Manager - Bugsy & Meyer's Steakhouse - Full Time (Flamingo LV)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,300.00 - $70,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Paid holidays
Job Description
Caesars Entertainment is a renowned leader in the hospitality and gaming industry, recognized for delivering exceptional guest experiences across numerous iconic properties. One of its flagship resorts, the Flamingo Las Vegas, stands as a historic and vibrant destination on the Las Vegas Strip. Established in 1946 by Bugsy Siegel, the Flamingo has become synonymous with entertainment, excitement, and world-class service. With over 3,500 rooms and suites, a sprawling 77,000 square foot casino, and a 15-acre tropical backyard retreat, the Flamingo provides an immersive experience for guests from around the world. Caesars Entertainment is committed to creating a diverse and inclusive... Show More
Job Requirements
- high school diploma or equivalent
- minimum five years high-volume food and beverage experience
- minimum three years supervisory experience
- proficiency in Microsoft Word, Excel, Power Point and Outlook E-mail programs
- proficiency in point of sales systems i.e. Micros, Infogenesis
- positive and professional interaction with all casino/hotel departments
- strong interpersonal and communication skills
- ability to act quickly and exercise good judgment under pressure and or conflict situations
- congenial and neat, professional appearance with good personal hygiene
- reliable and conscientious
- possess the ability to interact in English with guests, co-workers and supervisory staff
- accuracy and detail oriented
Job Qualifications
- high school diploma or equivalent
- college degree preferred
- minimum five years high-volume food and beverage experience
- minimum three years supervisory experience
- proficiency in Microsoft Word, Excel, Power Point and Outlook E-mail programs
- proficiency in point of sales systems i.e. Micros, Infogenesis
- strong interpersonal and communication skills
- ability to act quickly and exercise good judgment under pressure and or conflict situations
- knowledge of current PC software including word processing and spreadsheets
- positive and professional interaction with all casino/hotel departments
- congenial and neat, professional appearance with good personal hygiene
- reliable and conscientious
- possess the ability to interact in English with guests, co-workers and supervisory staff
- accuracy and detail oriented
Job Duties
- maintains high levels of customer satisfaction by building relationships with the guests through table touches, greetings or warm farewells and encourages employees to build relationships with the guests
- resolves customer complaints and or service deficiencies by listening to the guest, responding with sincerity, and using appropriate service recovery tools
- uses tools such as Avero to analyze business trends and employee performance
- in conjunction with the Food and Beverage Operations Director, develops ideas to maximize revenue and or reduce expenses, outlining goals and objectives
- making sure that the restaurant and or bar are in compliance with the Health Department Regulations and Standards and maintain the A grade
- maximizes employee morale through leading by example in demonstrating Spotlight 5 behaviors to both guests and employees and provides the tools, guidance and support needed to enable all restaurant employees to give world class guest service
- conducts individual and team QIT, CIP's, EOS/SFS, Step 1 and Buzz sessions and uses the Harrah's coaching cycle in giving both positive and corrective feedback
- follows and enhances departmental and restaurant specific policies, procedures and sequence of service
- additional duties as requested by the Food and Beverage Director
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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