The Buttery logo

The Buttery

General Manager- Bryn Mawr

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

career growth
dynamic work environment
401k
Paid Time Off
Sick Time
Health Insurance
Food/beverage discounts

Job Description

The Buttery is an esteemed hospitality brand recognized for its commitment to delivering exceptional food and beverage experiences to its customers. Known for blending quality, tradition, and excellent service, The Buttery has carved out a notable presence in the community by focusing on hospitality and creating memorable guest interactions. With its newest location opening, The Buttery is eager to continue its growth trajectory by expanding its footprint and reinforcing its reputation as a community-favorite destination for delicious offerings and genuine care. This company values a collaborative, dynamic work environment where creativity and dedication fuel every aspect of the operation—from culinary... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 3 years of management experience in hospitality, restaurant, or related fields
  • Proven ability to lead, motivate, and develop teams
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities
  • Proficiency with POS systems and inventory management software
  • Comprehensive knowledge of food safety standards and labor regulations
  • Capability to work flexible hours including weekends and holidays

Job Qualifications

  • 3-5 years of leadership experience in hospitality, restaurant, or retail, with a track record of managing teams and operations successfully
  • Strong team management skills, including hiring, training, performance coaching, and scheduling to align with business needs
  • Financial acumen, with experience in budgeting, cost control, sales analysis, and profitability management
  • Excellent communication and problem-solving abilities, ensuring effective team collaboration and quick decision-making
  • Hands-on leadership approach, actively engaging with the team and guests to maintain high service and hospitality standards
  • Knowledge of food safety regulations, inventory management, and POS system operations to ensure compliance and efficiency

Job Duties

  • Recruit, hire, train, and develop a high-performing team that upholds The Buttery’s hospitality and service standards
  • Conduct regular performance evaluations, providing feedback and coaching for all team members to ensure employee growth and engagement
  • Manage scheduling and labor costs to align with business needs and budget goals
  • Foster a positive work environment that encourages teamwork, accountability, and professional development
  • Cross-train team members to improve workflow efficiency, develop skills, and enhance team adaptability
  • Ensure compliance with company policies, labor laws, and health and safety regulations
  • Oversee the cleanliness, organization, and overall presentation of the store to ensure a welcoming and efficient environment
  • Coordinate repairs and maintenance, ensuring all equipment and facilities are in excellent working condition
  • Collaborate with the marketing and culinary teams on seasonal promotions and new product launches and in-store signage
  • Oversee all inventory levels, ensuring accurate tracking and replenishment, while reconciling invoices and waste to maintain cost efficiency
  • Ensure all food and beverage offerings meet The Buttery’s quality and presentation standards
  • Work closely with the culinary team to maintain consistency, portion control, and product availability throughout the day with sufficient amounts available at closing
  • Train staff on hospitality, customer service, and product knowledge to create an exceptional guest experience
  • Respond to customer feedback and concerns, implementing improvements as needed
  • Analyze sales trends and implement strategies to increase revenue and customer engagement
  • Monitor and manage key financial metrics, including labor costs, waste, and controllable expenses, to maximize profitability
  • Oversee cost-control initiatives, including efficient inventory management and waste reduction programs
  • Ensure accurate cash handling, POS system operations, and financial reporting
  • Work with leadership to develop annual budgets, sales targets, and operational goals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.