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General Manager - Boutique Hotel & Community Leader
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities
Job Description
Our distinguished boutique hotel, located in the historic and vibrant city of Alexandria, Virginia, is renowned for its exceptional commitment to providing guests with a memorable and refined hospitality experience. Nestled in a community rich with culture and history, the hotel prides itself on blending classic charm with modern amenities, creating an inviting atmosphere that caters to both leisure and business travelers. Alexandria's dynamic local scene offers an excellent backdrop for our establishment, making it a preferred destination for visitors seeking both comfort and authentic local engagement. We are a full-service boutique hotel, emphasizing personalized service, superior guest satisfaction, and... Show More
Job Requirements
- minimum of 5 years experience in full-service hotel management
- ability to work flexible hours including weekends and holidays
- strong organizational and multitasking skills
- excellent problem-solving capabilities
- commitment to delivering exceptional guest service
- valid driver’s license
- proficiency in English
Job Qualifications
- bachelor’s degree in hospitality management or related field preferred
- extensive experience in hotel management, particularly in full-service boutique settings
- strong leadership and team-building skills
- excellent communication and interpersonal abilities
- proven track record of increasing hotel revenue and enhancing guest satisfaction
- proficiency with hotel management software and financial reporting
- knowledge of local market trends and community engagement practices
Job Duties
- developing operational strategies to improve efficiency and guest satisfaction
- managing hotel staff recruitment, training, and performance evaluations
- overseeing daily hotel operations including front desk, housekeeping, and food and beverage services
- driving revenue through marketing initiatives and pricing strategies
- fostering strong relationships with local businesses and community organizations
- ensuring compliance with health, safety, and hospitality regulations
- handling guest complaints and implementing service recovery measures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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