Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Positive work environment
Job Description
Pollo Nation is a vibrant restaurant hospitality company known for its commitment to exceptional guest experiences, employee development, and operational excellence. As a popular name in the fast-casual dining sector, Pollo Nation prides itself on delivering high-quality menu offerings, including signature chicken dishes, in a warm and welcoming environment that reflects the spirit of celebration and community. The company fosters a culture of inclusivity and growth, emphasizing strong leadership, teamwork, and customer satisfaction.
The General Manager role at Pollo Nation is a pivotal leadership position responsible for overseeing all aspects of daily restaurant operations. This includes ensuring the highest... Show More
The General Manager role at Pollo Nation is a pivotal leadership position responsible for overseeing all aspects of daily restaurant operations. This includes ensuring the highest... Show More
Job Requirements
- Completion of high school or GED
- Five years in the restaurant industry including two years as a General Manager or equivalent position
- ServSafe Certification
- Good verbal and written communication skills in English
- Computer program literacy including internal websites Outlook and HRIS systems
Job Qualifications
- Completion of high school or GED
- Five years in the restaurant industry including two years as a General Manager or equivalent position
- ServSafe Certification
- Good verbal and written communication skills in English
- Computer program literacy including internal websites Outlook and HRIS systems
- Basic computer skills
- Excel knowledge preferred
Job Duties
- Oversee all aspects of restaurant operations ensuring product quality operational efficiency and exceptional guest service
- Lead the management team and supervise 25 plus team members to maintain high standards in food safety sanitation and compliance with company and regulatory requirements
- Drive a business ownership mentality while consistently meeting or exceeding sales transactions labor and EBITDA targets
- Communicate monitor engage and inspire team members for high performance through coaching recognition and accountability
- Conduct and ensure completion of daily huddles pre-shift meetings across all shifts
- Model and coach exceptional guest service standards addressing and resolving guest complaints with urgency
- Review applications interview hire onboard train and develop current and future team members and managers
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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