Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,000.00 - $60,700.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Pollo Nation is a dynamic and rapidly growing restaurant brand known for its commitment to quality food, exceptional customer service, and fostering a positive work environment. As part of the hospitality industry, Pollo Nation has built a reputation for delivering authentic flavors and a memorable dining experience to its guests. The company prides itself on a culture of teamwork, development, and operational excellence, providing a platform for employees to grow within the organization successfully. With a strong emphasis on leadership and hands-on experience, Pollo Nation invests in its team members to equip them with the skills necessary to excel in... Show More
Job Requirements
- high school diploma or GED required
- 3-5 years of experience in the restaurant industry
- at least 2 years of supervisory or leadership experience
- ServSafe Certification
- proficiency with technology systems including HRIS platforms and Outlook
- strong verbal and written communication skills
- leadership ability and team development experience
Job Qualifications
- high school diploma or GED required
- 3-5 years of experience in the restaurant industry, with at least 2 years in a supervisory or leadership role
- ServSafe Certification required
- proficiency with technology systems, including HRIS platforms, Outlook, and internal company tools
- strong verbal and written communication skills in English
- proven leadership ability, team development experience, and a passion for operational excellence
Job Duties
- oversee day-to-day restaurant operations, ensuring food quality, safety, cleanliness, and consistent service and presentation
- support a high-performing team culture through ongoing coaching, engagement, and accountability
- model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care
- supervise and assist in leading a team of 25+ employees, ensuring adherence to company and regulatory standards
- conduct daily pre-shift meetings (huddles) to align teams on goals, service standards, and operational updates
- assist in scheduling, inventory, ordering, payroll, fund handling, and reconciliation processes
- participate in hiring, onboarding, training, and developing both hourly team members and future leaders
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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