Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.25
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Learning management system access
Cross brand training
Key holder program enrollment
performance-based career advancement
Educational Reimbursement Program
Medical insurance coverage choices
telemedicine
Medical spending account options
Traditional 401(k)
Roth 401(k)
Company match program
Company-Sponsored Life Insurance
AD&D insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
supplemental life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
ID theft protection
Legal services program
Pet insurance
Mental Health Resources
Life coaching
Employee assistance program
Exclusive retail discounts
Paid Time Off
Job Description
Community Choice Financial Family of Brands (CCF) is a leading consumer specialty finance organization operating over 1,500 brick-and-mortar stores across 24 states and offering online financial products in 20 states. CCF is dedicated to providing accessible short-term financial services to customers nationwide, operating under a family of more than ten distinct brands. Known for its inclusive and diverse workplace culture, CCF has been recognized as a Military Friendly Employer and a Top Employer for Hispanic and Latinos by HLPA multiple years in a row, as well as being named one of America’s Greatest Workplaces in Financial Services by Newsweek for... Show More
Job Requirements
- High school diploma or equivalent
- minimum two years experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
- operations experience in a leadership capacity
- excellent verbal and written communication skills
- proficiency in using phones, point of sale, Microsoft Office, and other systems
- valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
- at least 18 years of age (19 in Alabama)
- background check required
- ability to meet the physical demands of the position including standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls
Job Qualifications
- High school diploma or equivalent
- minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
- operations experience in a leadership capacity
- excellent verbal and written communication skills
- proficiency in using phones, point of sale, Microsoft Office, and other systems
- valid driver's license, auto insurance, and personal vehicle to use throughout the workday
- must be at least 18 years of age (19 in Alabama)
- background check required
- the ability to meet the physical demands of this position which includes standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls such as a keyboard
Job Duties
- Manage overall store performance by meeting or exceeding company performance standards
- coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, company standards, account management, recovery (collections), job duties, and performance reports
- lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue
- examine, evaluate, and process loan/pawn applications and all relevant transactions, assess risk within established limits
- enforce adherence to quality standards, procedures, and local and state laws and regulations
- supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses
- conduct proper opening and closing procedures and train new staff in keyholder duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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