Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
access to e-learning modules
Cross brand training opportunities
performance-based career advancement
Educational Reimbursement Program
Multiple medical insurance coverage choices
telemedicine
Medical spending account options
Traditional 401(k) and Roth 401(k) Retirement plan with company match
Company-Sponsored Life and AD&D Insurance
Basic and enhanced voluntary benefits
Dental Insurance
Vision Insurance
short-term and long-term disability plans
Supplemental Life and AD&D Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
ID theft protection
Legal services program
Pet insurance
Free Mental Health Resources
Life coaching
Employee assistance program
Free exclusive discounts
Paid time off starting with 12 days
relaxed business casual dress code including jeans and sneakers
Job Description
Community Choice Financial Family of Brands ("CCF") is one of the largest consumer specialty finance organizations in the United States. With over 10 brands operating in more than 1,500 brick-and-mortar stores across 24 states, along with online product offerings in 20 states, CCF is a trusted leader in providing short-term financial services to customers when they need it most. The company prides itself on delivering the Power of Choice to its customers, team members, and communities. CCF is a dynamic organization that is committed to helping people manage everyday financial challenges through reliable and accessible financial solutions. The company fosters... Show More
Job Requirements
- a high school diploma or equivalent
- minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
- operations experience in a leadership capacity
- valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
- must be at least 18 years of age (19 in Alabama)
- background check required
- the ability to meet the physical demands of this position including remaining in a stationary position up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls such as a keyboard
Job Qualifications
- a high school diploma or equivalent
- minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
- operations experience in a leadership capacity
- excellent verbal and written communication skills
- proficiency in using phones, point of sale, microsoft office, and other systems
- valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
- must be at least 18 years of age (19 in Alabama)
- background check required
- the ability to meet the physical demands of this position including remaining in a stationary position up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls such as a keyboard
Job Duties
- manage overall store performance by meeting or exceeding company performance standards
- coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, company standards, account management, recovery (collections), job duties, and performance reports
- lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue
- examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits
- enforce adherence to quality standards, procedures, and local and state laws and regulations
- participate in audits and compliance reviews as directed by the corporate office or district manager
- supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses
- conduct proper opening and closing procedures and train new staff in keyholder duties
- participate in the selection, review, hiring, and retention of new employees
- develop work schedules in accordance with budget, workloads, and store needs to ensure the store is staffed for optimal performance
- handle complex customer situations with integrity and professionalism
- monitor and maintain internal and external store appearance and address basic facility needs including scheduling maintenance services and overseeing store planogram and promotional marketing materials
- perform duties outside of the office including onsite vehicle appraisals, store errands, and external marketing
- work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance, including weekends with a minimum of 40 hours per week
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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