Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.25
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Access to learning management system
Cross brand training
performance-based career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending account options
401(k) retirement plan with company match
Company-Sponsored Life and AD&D Insurance
Dental Insurance
Vision Insurance
short-term and long-term disability plans
Supplemental Life and AD&D Insurance
accident insurance
critical illness insurance
hospital indemnity
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
Relaxed business casual dress code
Job Description
Community Choice Financial Family of Brands (CCF) is one of the largest consumer specialty finance organizations in the United States, boasting a robust presence with over 1,500 brick-and-mortar stores across 24 states and online product offerings in 20 states. CCF represents more than 10 brands, providing vital short-term financial services that empower individuals and communities to navigate everyday financial challenges with confidence and ease. The Company emphasizes a culture of growth, innovation, and inclusivity, with a commitment to delivering reliable financial solutions while fostering a supportive environment for team members and customers alike. Recognized as a Military Friendly Employer and... Show More
Job Requirements
- At least 18 years of age (19 in Alabama)
- background check required
- high school diploma or equivalent
- minimum two years experience in supervisory or leadership role
- operations leadership experience
- excellent verbal and written communication skills
- proficiency in phones, Point of Sale, Microsoft Office
- valid driver’s license, auto insurance, personal vehicle
- ability to meet physical demands including standing up to 90% of the time and moving up to 25 pounds
- ability to work full-time with regular in-person attendance including weekends
Job Qualifications
- High school diploma or equivalent
- minimum two years experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
- operations experience in a leadership capacity
- excellent verbal and written communication skills
- proficiency in using phones, Point of Sale systems, Microsoft Office, and other systems
- valid driver’s license, auto insurance, and personal vehicle
- ability to meet physical demands of the position
- bilingual English/Spanish preferred
- associates degree or higher preferred
- experience in check cashing, document verification, money order processing preferred
Job Duties
- Manage overall store performance by meeting or exceeding company performance standards
- coach, lead, and develop all team members to build new business and increase store growth
- lead local marketing strategies including business partnerships and community events
- examine, evaluate, and process loan/pawn applications and assess risk within established limits
- enforce adherence to quality standards, procedures, and laws including participation in audits and compliance reviews
- supervise and maintain office security including cash management and loss prevention
- conduct opening and closing procedures and train new staff
- participate in hiring and retention of employees
- develop work schedules to align with budgets and store needs
- handle complex customer situations with professionalism
- monitor and maintain store appearance and facility needs
- perform additional tasks as directed by leadership
- maintain full-time work schedule with in-person attendance including weekends
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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