Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Access to learning management system
Cross brand training
performance-based career advancement
Educational Reimbursement Program
medical insurance options
401(k) and Roth 401(k) retirement plan
Company-Sponsored Life and AD&D Insurance
Voluntary benefits (dental, vision, disability, supplemental insurance)
Employee assistance program
Discount Marketplace
Paid Time Off
Casual dress code
Job Description
Community Choice Financial Family of Brands (CCF) is a prominent consumer specialty finance organization operating throughout the United States, with a presence of over 1,500 brick-and-mortar stores across 24 states and online offerings in 20 states. As one of the largest organizations in the short-term financial services industry, CCF is dedicated to providing customers with accessible financial solutions, allowing them to navigate everyday financial challenges effectively. Known for its commitment to community and customer service, the company prides itself on its vibrant and inclusive workplace culture that fosters personal growth, innovation, and professional development among its team members.
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Job Requirements
- High school diploma or equivalent
- minimum two years experience with proven success in a supervisory or leadership role
- operations experience in a leadership capacity
- excellent verbal and written communication skills
- proficiency in using phones, point of sale, Microsoft Office, and other systems
- valid driver's license, auto insurance, and personal vehicle
- must be at least 18 years old (19 in Alabama)
- background check required
- ability to meet physical demands including standing for up to 90% of time, moving up to 25 pounds, and operating mechanical controls
Job Qualifications
- High school diploma or equivalent
- minimum two years experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
- operations experience in a leadership capacity
- excellent verbal and written communication skills
- proficiency in using phones, point of sale, Microsoft Office, and other systems
- valid driver's license, auto insurance, and personal vehicle
- ability to meet physical demands of the job
- background check required
- bilingual (English/Spanish) is a plus
- associates degree or higher preferred
- experience in check cashing, document verification, and money order processing preferred
Job Duties
- Manage overall store performance by meeting or exceeding company performance standards
- coach, lead, and develop all team members to build new business and increase store growth
- lead the charge for all team members to identify local marketing strategies and participate in community events
- examine, evaluate, and process loan/pawn applications and assess risk
- enforce adherence to quality standards, procedures, and laws and participate in audits and compliance reviews
- supervise and maintain office security including cash management and loss prevention
- conduct proper opening and closing procedures and train new staff in keyholder duties
- participate in selection, review, hiring, and retention of new employees
- develop work schedules in accordance with budget and store needs
- handle complex customer situations with integrity and professionalism
- monitor and maintain store appearance and address facility needs
- work efficiently in a fast-paced environment and handle multiple tasks
- maintain a full-time work schedule with regular in-person attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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