Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.25
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Access to learning management system
performance-based career advancement
Educational Reimbursement
Medical insurance
telemedicine
Medical spending accounts
Traditional 401k
Roth 401k
Company match program
Company-Sponsored Life Insurance
accidental death and dismemberment insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
supplemental life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Identity Theft Protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
Business casual dress code
Job Description
Community Choice Financial Family of Brands is one of the largest consumer specialty finance organizations in the United States, operating over 1,500 brick-and-mortar stores across 24 states, and offering online financial services in 20 states. Their mission is to provide customers, team members, and communities with access to short-term financial services when they need them most, emphasizing the power of choice. The company represents over 10 distinct brands and has been recognized consistently for being a Military Friendly Employer and a Top Employer for Hispanic and Latinos. The organization is also highlighted as one of America's Greatest Workplaces in Financial... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years' experience in supervisory or leadership role
- Operations leadership experience
- Excellent communication skills
- Proficiency with point of sale and Microsoft Office
- Valid driver's license and auto insurance
- Must be at least 18 years old (19 in Alabama)
- Background check required
- Ability to meet physical demands including standing and lifting
- Personal vehicle for work use with mileage compensated.
Job Qualifications
- High school diploma or equivalent
- Minimum two years' experience with proven success in supervisory or leadership role in retail, finance, service, or related industries
- Operations experience in a leadership capacity
- Excellent verbal and written communication skills
- Proficiency in using phones, point of sale systems, Microsoft Office, and other business software
- Valid driver's license, auto insurance, and personal vehicle for work use with mileage reimbursement
- Ability to meet the physical demands of the position including standing 90% of the time and moving up to 25 pounds
- Background check clearance
- Bilingual English/Spanish is a plus
- Associates degree or higher preferred
- Experience in check cashing, document verification, and money order processing preferred.
Job Duties
- Manage overall store performance by meeting or exceeding company performance standards
- Coach, lead, and develop all team members to build new business and increase store growth
- Lead team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, and participate in community and in-store events
- Examine, evaluate, and process loan/pawn applications and assess risk within established limits
- Enforce adherence to quality standards, procedures, and local and state laws and regulations
- Supervise and maintain office security including cash management and loss prevention
- Conduct proper opening and closing procedures and train new staff in keyholder duties
- Participate in hiring, review, and retention of new employees
- Develop work schedules according to budget and store needs
- Handle complex customer situations with integrity and professionalism
- Monitor and maintain internal and external store appearance and schedule maintenance services
- Work efficiently in a rapidly changing and fast-paced environment
- Maintain a full-time work schedule with regular attendance including weekends.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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