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Job Overview
Employment Type
Full-time
Benefits
comprehensive health care
Vision Insurance
Dental Insurance
Flexible spending account
disability plans
Basic and supplemental life insurance
Paid vacation
Paid Time Off
Holidays
401(k) retirement saving plan with company match
Job Description
Scandinavian Tobacco Group is a distinguished company renowned for its niche and luxurious retail establishments that combine specialty cigars, full-service bars, and light culinary offerings to create an unmatched customer experience. Situated in Conroe, TX, this company stands out in the retail and hospitality sector by focusing on an integrated customer-centric approach. Their unique blend of cigar retail, high-end bar service, and quality food makes them a destination for connoisseurs and casual customers alike. The company has cultivated an environment of exclusivity and sophistication that appeals to a discerning clientele who appreciate premium products paired with excellent service. As a... Show More
Job Requirements
- Bachelor’s degree in business, hospitality services or equivalent work experience
- 8 or more years of retail, hospitality, and management experience with operating, capital, and cash budgeting
- Experience leading managers and teams with hiring, training, compensation, and corrective action
- Working knowledge of store point of sales systems
- Ability to multitask and make tough decisions
- Excellent communication skills
- Availability to work full-time in person
Job Qualifications
- Bachelor’s degree in business, hospitality services or related field preferred
- 8 or more years of retail, hospitality, and management experience
- Experience in operating, capital, and cash budgeting
- Leadership experience including hiring, training, evaluating and corrective action
- Knowledge of store point of sales systems and computer literacy
- Excellent written and verbal communication skills
- Ability to make tough decisions and handle multiple demands
- Previous retail experience in a specialized boutique or niche preferred
Job Duties
- Establish organizational goals, performance objectives, guidelines, and best practices
- Oversee all store operations based on the goals, objectives, and standards of the organization
- Oversee, assist, and supervise all department supervisors and managers in planning and performance
- Provide a model of supportive and participatory leadership promoting the concepts of team building and empowerment
- Maintain and exceed set guidelines for customer experience
- Participate in and oversee the preparation of all annual budgets
- Oversee the monitoring and managing of all labor and other controllable expenditures within budget
- Understand and utilize the financial tools and reports available to support operations
- Help direct and maintain inventory, product mix, and merchandising standards
- Review alcohol and food ordering and pricing processes to maximize sales
- Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records
- Maintain strict cashier accountability, key control, scanning accuracy and adherence to company security practices and cash control procedures
- Work directly with the accounting department to evaluate retail store objectives, payroll trends and inventory variances
- Monitor overall store conditions to meet customer service objectives and budgetary goals
- Proficient at bar management, service levels and trends
- Work with merchandising department on executing store design and merchandising plan
- Markets merchandise by studying advertising, sales promotion, and display plans
- analyzing operating and financial statements for profitability ratios
- Oversee all mechanical, cleaning, supplies, food and beverage contracts and supplier relationships
- Work with events team on planning and execution of retail and bar events
- Design, develop, and maintain a store that is well merchandised and customer friendly
- Evaluate and identify customer service needs and develop necessary training to ensure retail and bar associates provide an outstanding customer experience
- Understand, implement required programs, manage, and monitor compliance with applicable federal and state health and safety laws
- Ensure that the store provides a safe work environment for all staff and customers
- Coordinate store information with design for website
- Plan and manage store promotions
- Design and maintain a marketing campaign within budget to maximize local involvement and increase sales
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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