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RMD Group

General Manager at Carté Hotel

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $90,000.00 - $120,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays

Job Description

Carté Hotel is a stylish, modern sanctuary located in the vibrant downtown area of San Diego. Known for its sleek guestrooms and refreshing amenities, the hotel features a heated saltwater pool, an upscale fitness center called FIT, and elevated food and beverage outlets. With versatile event spaces designed to accommodate weddings, corporate events, and social celebrations, Carté Hotel offers an exceptional experience that balances comfort, luxury, and contemporary design. The hotel caters to both leisure and business travelers looking for a sophisticated and welcoming environment in one of California's most dynamic cities.

The General Manager role at Car... Show More

Job Requirements

  • Must be able to sit, stand or walk for up to 8 hours at a time
  • Must be able to lift at least 50 pounds safely and properly
  • Must be able to bend, stoop and climb
  • Must be able to push and pull
  • Must be motivated, hard-working, detail-oriented, and passionate
  • Must have minimum 5 years of general management experience in hospitality or related field

Job Qualifications

  • Minimum 5 years and/or general management experience, preferably in multi-unit or upscale hotel/hospitality environments
  • Strong understanding of labor management, P&L analysis, food/beverage cost controls, and brand standards
  • Effective communicator with strong leadership, mentoring, and problem-solving skills
  • Proficient in POS, scheduling, inventory, and restaurant reporting platforms
  • Degree in hospitality, business, or related field preferred

Job Duties

  • Lead the achievement of EBITDA and revenue targets through strong COGS and labor control and revenue-driving initiatives
  • Analyze P&L statements, beverage inventory reports, and daily KPIs
  • take immediate corrective actions where needed
  • Collaborate with the Culinary Director and Executive Chef to assess menu performance, pricing, and promotional strategy
  • Assist in the preparation of annual budgets
  • Ensure purchasing programs are followed and accurate
  • Ensure proper tracking and use of financial programs for reporting purposes
  • Ensure full compliance with brand standards, health and safety regulations, and operational procedures
  • Ensure effective opening/closing protocols, MOD table touch standards, and daily venue walkthroughs
  • Coordinate purchasing, invoicing, and inventory processes, including R365 management
  • Coordinate and attend monthly repairs and maintenance walkthroughs
  • Have an impactful presence during service and act as Manager on Duty as needed
  • Create and uphold a culture of guest-first service across all outlets and teams
  • Guide service execution, response protocols, and recovery standards
  • Monitor guest feedback channels and maintain review scores at brand targets or higher
  • Execute in-venue promotions, marketing activations, and upsell programs
  • Collaborate with the Marketing teams to drive sales and venue visibility
  • Ensure proper execution of private events and menu packages
  • attend BEO meetings as needed
  • Execute RMD Loyalty Program when applicable
  • Work with beverage manager to create unique promotional events
  • Work with the HR team to develop recruitment, training, and staff recognition programs
  • Ensure managers conduct performance coaching, regular check-ins, and apply progressive disciplinary processes
  • Lead weekly manager meetings and implement benchmarks for FOH and BOH excellence

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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please contact the employer.