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RMD Group

General Manager at Carté Hotel

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $90,000.00 - $120,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs

Job Description

Carte Hotel is a stylish and modern sanctuary located in downtown San Diego, offering guests an upscale experience through its sleek guestrooms, refreshing amenities, and multiple elevated food and beverage outlets. The hotel features appealing amenities such as a heated saltwater pool and a fitness center known as FIT, alongside versatile event spaces that are ideal for weddings, corporate functions, and social celebrations. This elegant urban retreat combines comfort and contemporary design to provide visitors with a relaxing and memorable hospitality experience. The hotel is part of the RMD Group portfolio, a highly regarded name within San Diego’s hospitality industry... Show More

Job Requirements

  • Must be motivated, hard-working, detail-oriented, and passionate
  • Ability to sit, stand or walk for up to 8 hours at a time
  • Ability to lift at least 50 pounds safely and properly
  • Ability to bend, stoop, climb, push and pull
  • Experience with operational leadership in food and beverage environments
  • Strong organizational and multitasking skills
  • Excellent interpersonal and communication skills

Job Qualifications

  • Minimum 5 years and/or general management experience, preferably in multi-unit or upscale hotel/hospitality environments
  • Strong understanding of labor management, P&L analysis, food/beverage cost controls, and brand standards
  • Effective communicator with strong leadership, mentoring, and problem-solving skills
  • Proficient in POS, scheduling, inventory, and restaurant reporting platforms
  • Degree in hospitality, business, or related field preferred

Job Duties

  • Lead the achievement of EBITDA and revenue targets through strong COGS and labor control and revenue-driving initiatives
  • Analyze P&L statements, beverage inventory reports, and daily KPIs
  • take immediate corrective actions where needed
  • Collaborate with the Culinary Director and Executive Chef to assess menu performance, pricing, and promotional strategy
  • Assist in the preparation of annual budgets
  • Ensure purchasing programs are followed and accurate
  • Ensure proper tracking and use of financial programs for reporting purposes
  • Ensure full compliance with brand standards, health and safety regulations, and operational procedures
  • Ensure effective opening/closing protocols, MOD table touch standards, and daily venue walkthroughs
  • Coordinate purchasing, invoicing, and inventory processes, including R365 management
  • Coordinate and attend monthly repairs and maintenance walkthroughs
  • Have an impactful presence during opportune times during service, while being prepared to execute opening and closing duties and act as Manager on Duty for floor shifts as needed
  • Lead by example when collaborating with various departments within the hotel
  • Create and uphold a culture of guest-first service across all outlets and teams
  • Guide service execution, response protocols, and recovery standards
  • Monitor guest feedback channels and maintain review scores at brand targets or higher
  • Execute in-venue promotions, marketing activations, and upsell programs
  • Collaborate with the Marketing teams to drive sales and venue visibility
  • Ensure proper execution of private events and menu packages
  • attend BEO meetings as needed
  • Execute RMD Loyalty Program when applicable
  • Work with beverage manager to continuously create unique events that help promote the venues including offerings to drive locals, wine dinners, whiskey events, etc
  • Work with the HR team to develop effective tactics on recruitment, ongoing training, development, and staff recognition programs
  • Ensure all managers are conducting performance coaching, regular check-ins, and utilizing progressive disciplinary process as needed
  • Lead weekly manager meetings and implement benchmarks for FOH & BOH excellence

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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