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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Job Description
Big City Wings is a prominent restaurant chain with multiple locations dedicated to providing an exceptional dining experience centered around quality wings and a vibrant atmosphere. Known for its commitment to excellent service, food quality, and creating a fun environment, Big City Wings has established itself as a staple in the casual dining industry. Each location operates under strict adherence to food safety regulations and hospitality standards to ensure guest satisfaction and safety. The company values leadership that drives sales growth, employee retention, and operational excellence, preparing it for continued expansion and customer loyalty. Big City Wings employs individuals who... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in restaurant or hospitality management
- knowledge of food safety regulations
- ability to work in a physically demanding environment
- capacity to manage multiple tasks and deadlines
- strong organizational skills
- valid food handler and TABC certification
- effective verbal and written communication skills
- availability to work all days of the week including holidays
Job Qualifications
- experience in restaurant management or similar role
- knowledge of health and safety regulations
- strong leadership and delegation skills
- ability to manage budgets and payroll
- excellent communication skills
- proficiency with inventory management
- experience in staff training and development
- problem-solving and conflict resolution skills
- familiarity with marketing and promotional activities
- ability to work flexible hours including holidays
- physical capability to perform dynamic restaurant tasks
Job Duties
- promote and act in a manner consistent with the mission of Big City Wings
- effectively delegate work, manage timelines and meet deadlines
- ensure all restaurant policies, procedures, training programs are followed and completed timely
- monitor compliance with health and fire regulations
- achieve sales, service, quality, appearance and cleanliness objectives through employee training
- monitor food preparation methods, portion sizes and presentation
- ensure compliance with all health, safety, alcohol sales and labor regulations
- control cash and receipts according to policies
- count money and make bank deposits
- investigate and resolve complaints
- coordinate cooking personnel assignments
- ensure correct unit count and condition of received products
- review financial statements and sales reports to identify cost reduction opportunities
- schedule and receive food and beverage deliveries verifying quality and quantity
- monitor budgets and payroll records
- maintain food and equipment inventories
- schedule staff and assign duties
- establish standards for performance and customer service
- perform food preparation and service tasks when necessary
- maintain weekly planner for management consistency
- keep sanitation and food records required by government agencies
- test cooked food for quality
- organize and direct worker training, resolve personnel issues
- implement fair corrective actions for violations
- develop staff professionally
- order and purchase supplies
- review operational problems to improve service and safety
- assess staffing needs and recruit
- arrange equipment maintenance and coordinate services
- track sales to identify less profitable items
- create game day atmosphere
- attend management meetings and offer suggestions
- coordinate with employees to meet guest needs
- fill in for employees as needed
- communicate with team and management
- maintain food handler and TABC paperwork
- move furniture to accommodate guests
- perform various restaurant functions
- work standing for long periods
- lift up to 50 pounds
- monitor alcohol regulation compliance
- schedule facilities or catering for events
- plan and implement marketing and promotional campaigns
- estimate food and beverage consumption
- promote and sample menu items
- monitor delivery tablets
- take dining reservations and catering orders
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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