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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Job Description
Big City Wings is a well-established and highly regarded restaurant chain known for its vibrant atmosphere, exceptional wings, and dedication to delivering an outstanding dining experience at all its locations. Operating in multiple sites, Big City Wings is committed to providing guests with flavorful menu options and excellent customer service, making it a popular choice for families, sports fans, and wing lovers alike. The company prides itself on maintaining a clean, welcoming environment while upholding the highest standards of food quality, safety, and responsible service. With a dynamic team and a strong community presence, Big City Wings continues to grow... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in restaurant management or related field
- Food handler certification
- TABC certification or ability to obtain
- Ability to work all days of the week including holidays
- Physical stamina to stand for long periods and lift up to 50 pounds
- Ability to use POS systems and manage cash handling
- Strong organizational and multitasking skills
- Ability to communicate effectively with team and management
- Must follow all health safety and labor regulations
- Willingness to perform various restaurant duties beyond management tasks
Job Qualifications
- High school diploma or equivalent
- Proven experience in restaurant management or a similar leadership role
- Strong knowledge of food preparation and sanitation standards
- Ability to manage budgets and control costs effectively
- Excellent communication and interpersonal skills
- Proficiency in scheduling and staff management
- Familiarity with health and safety regulations
- Experience with cash handling and financial reconciliations
- Ability to resolve customer complaints and manage personnel issues
- Leadership skills with a focus on staff development
- Knowledge of marketing and promotional activities is a plus
Job Duties
- Promote work and act in a manner consistent with the mission of Big City Wings
- Effectively delegate work manage timelines and meet deadlines
- Ensure that all restaurant policies procedures standards specifications guidelines and training programs are followed and completed on a timely basis
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance
- Achieve company objectives in sales service quality appearance of facility and sanitation and cleanliness through training of employees and creating a positive productive working environment
- Monitor food preparation methods portion sizes and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Ensure compliance with all federal state county and municipal regulations that pertain to health safety alcohol sales and labor requirements of the restaurant employees and guests
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality service or accommodations
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- Review financial statements sales or activity reports or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
- Schedule and receive food and beverage deliveries checking delivery contents to verify product quality and quantity
- Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
- Maintain food and equipment inventories and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Perform some food preparation or service tasks such as cooking clearing tables and serving food and drinks when necessary
- Weekly planner to ensure management consistency and development
- Keep records required by government agencies regarding sanitation or food subsidies
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
- Organize and direct worker training programs resolve personnel problems make hiring and termination decisions and evaluate employee performance
- Be knowledgeable of restaurant policies regarding personnel
- Administer prompt fair and consistent corrective action for any and all violations of company policies rules and procedures
- Continually strive to develop staff in all areas of managerial and professional development
- Order and purchase supplies
- Review work procedures and operational problems to determine ways to improve service performance or safety
- Assess staffing needs and recruit staff
- Arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control
- Track the number type and cost of items sold to determine which items may be unpopular or less profitable
- Create the best game day atmosphere Super Bowl Playoffs etc
- Attend all scheduled management meetings and offers suggestions for improvement
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
- Communication with your team and upper management via email text group message or verbally
- Food handler TABC and all paperwork submitted and maintained in a digital file
- Move tables chairs and highchairs regularly to accommodate guests needs
- Carry trays from Kitchen window to front counter dining room or parking lot as needed
- Refill ice bins refill beverages clean restrooms bus tables and other restaurant functions as needed
- Must typically be able to work in a standing position for long periods of time up to 10 hours
- Must be able to reach bend stoop and frequently lift up to 50 pounds
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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