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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Standard Hours
Job Description
Big City Wings is a well-established restaurant chain known for its vibrant atmosphere, delicious wings, and commitment to excellent customer service across all its locations. With a strong presence in the community, Big City Wings prides itself on providing a fun, inviting dining experience for families, friends, and sports enthusiasts alike. The restaurant offers a broad menu focusing on wings, appetizers, and a variety of beverages, making it a popular destination for casual dining and game-day celebrations. Big City Wings emphasizes teamwork, quality food preparation, and a clean, safe environment for its guests and employees. The company culture encourages growth,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years management experience in restaurant or food service
- Valid food handler certification
- Knowledge of local health and safety regulations
- Ability to stand for extended periods
- Ability to lift up to 50 pounds
- Strong communication skills
- Must be legally authorized to work in the country
- Ability to work all scheduled shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Proven management experience in food service or restaurant industry
- Strong knowledge of food safety health and sanitation regulations
- Excellent leadership and interpersonal skills
- Ability to manage budgets and financial reports
- Good communication and organizational abilities
- Experience with employee training and development
- Knowledge of alcohol service laws and compliance
- Ability to resolve customer complaints effectively
- Proficiency with inventory management and scheduling
- Basic cooking and food preparation skills preferred
- Ability to work flexible hours including weekends and holidays
Job Duties
- Promote work and act in a manner consistent with the mission of Big City Wings
- Effectively delegate work manage timelines and meet deadlines
- Ensure that all restaurant policies procedures standards specifications guidelines and training programs are followed and completed on a timely basis
- Monitor compliance with health and fire regulations regarding food preparation serving and building maintenance
- Achieve company objectives in sales service quality appearance of facility and sanitation and cleanliness through training of employees and creating a positive productive working environment
- Monitor food preparation methods portion sizes and garnishing and presentation of food to ensure acceptability
- Ensure compliance with all federal state county and municipal regulations pertaining to health safety alcohol sales and labor requirements
- Control cash and other receipts adhering to cash handling and reconciliation procedures
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality service or accommodations
- Coordinate assignments of cooking personnel ensuring economical use of food and timely preparation
- Ensure proper receipt of products according to unit count and condition and adhere to receiving policies
- Review financial statements sales or activity reports and performance data to measure productivity or identify cost reduction areas
- Schedule and receive food and beverage deliveries verifying quality and quantity
- Monitor budgets payroll records and review financial transactions for authorized and budgeted expenditures
- Maintain food and equipment inventories and inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Perform food preparation or service tasks like cooking clearing tables and serving when necessary
- Develop weekly management plans ensuring consistency and development
- Keep records required by government agencies regarding sanitation or food subsidies
- Test cooked food for palatability and flavor conformity
- Organize and direct worker training programs resolving personnel problems making hiring termination decisions and evaluating performance
- Administer prompt fair and consistent corrective action for violations of company policies rules and procedures
- Continually develop staff in managerial and professional areas
- Order and purchase supplies
- Review work procedures and operational problems for service performance or safety improvements
- Assess staffing needs and recruit staff
- Arrange for equipment maintenance repairs and coordinate services like waste removal and pest control
- Track items sold to determine popularity and profitability
- Create best game day atmosphere during major sporting events
- Attend all scheduled management meetings and offer improvement suggestions
- Coordinate and assist fellow employees to meet guest needs and support operations
- Fill in for employees to ensure service standards and efficient operations
- Communicate with team and upper management via email text group message or verbally
- Maintain food handler TABC and paperwork digitally
- Move tables chairs and highchairs to accommodate guests
- Carry trays from kitchen window to front counter dining room or parking lot as needed
- Refill ice bins beverages clean restrooms bus tables and other restaurant functions
- Work standing for long periods up to 10 hours
- Reach bend stoop and lift up to 50 pounds
- Monitor employee and guest activities for alcohol regulation compliance
- Schedule facilities or catering services for events and negotiate arrangements
- Develop plan and implement marketing advertising and promotional campaigns
- Estimate food liquor wine and beverage consumption for purchase requisition
- Promote and sample LTO menu items for menu growth
- Monitor delivery tablets and ensure POS funds management
- Take dining reservations and catering orders
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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