Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Professional Development
Flexible Schedule
Job Description
Big City Wings is a prominent restaurant chain known for delivering a vibrant and enjoyable dining experience centered around a dynamic menu of chicken wings and a welcoming atmosphere. With multiple locations operating under the Big City Wings brand, this company has built a reputation for excellent food quality, engaging customer service, and a lively environment especially during major game days and events such as the Super Bowl and playoffs. Dedicated to excellence in hospitality and operational efficiency, Big City Wings focuses on maintaining high standards for food preparation, sanitation, customer satisfaction, and employee development across all its locations. The... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in restaurant management or related field
- Ability to work flexible hours including weekends holidays and evenings
- Must be able to stand for long periods and lift up to 50 pounds
- Strong leadership and decision making abilities
- Knowledge of health safety and labor regulations
- Excellent customer service skills
- Food handler and TABC certification or ability to obtain
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant or food service management
- Strong leadership and organizational skills
- Knowledge of food safety and sanitation regulations
- Ability to manage staff and handle administrative duties
- Excellent communication and interpersonal skills
- Proficient in cash handling and financial record keeping
Job Duties
- Promote work and act in a manner consistent with the mission of Big City Wings
- Effectively delegate work manage timelines and meet deadlines
- Ensure that all restaurant policies procedures standards specifications guidelines and training programs are followed and completed on a timely basis
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance
- Achieve company objectives in sales service quality appearance of facility and sanitation and cleanliness through training of employees and creating a positive productive working environment
- Monitor food preparation methods portion sizes and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Ensure compliance with all federal state county and municipal regulations that pertain to health safety alcohol sales and labor requirements of the restaurant employees and guests
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality service or accommodations
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- Review financial statements sales or activity reports or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
- Schedule and receive food and beverage deliveries checking delivery contents to verify product quality and quantity
- Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
- Maintain food and equipment inventories and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Perform some food preparation or service tasks such as cooking clearing tables and serving food and drinks when necessary
- Weekly planner to ensure management consistency and development
- Keep records required by government agencies regarding sanitation or food subsidies
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
- Organize and direct worker training programs resolve personnel problems make hiring and termination decisions and evaluate employee performance
- Be knowledgeable of restaurant policies regarding personnel
- Administer prompt fair and consistent corrective action for any and all violations of company policies rules and procedures
- Continually strive to develop staff in all areas of managerial and professional development
- Order and purchase supplies
- Review work procedures and operational problems to determine ways to improve service performance or safety
- Assess staffing needs and recruit staff
- Arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control
- Track the number type and cost of items sold to determine which items may be unpopular or less profitable
- Create the best game day atmosphere Super Bowl Playoffs etc
- Attend all scheduled management meetings and offers suggestions for improvement
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
- Communication with your team and upper management via email text group message or verbally
- Food handler TABC and all paperwork submitted and maintained in a digital file
- Move tables chairs and highchairs regularly to accommodate guests needs
- Carry trays from Kitchen window to front counter dining room or parking lot as needed
- Refill ice bins refill beverages clean restrooms bus tables and other restaurant functions as needed
- Must typically be able to work in a standing position for long periods of time up to 10 hours
- Must be able to reach bend stoop and frequently lift up to 50 pounds
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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