GENERAL MANAGER - ALASKA RAILROAD FOOD SERVICE - ANCHORAGE, AK
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $110,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
bonus
Training and development opportunities
Job Description
ESS Support Services Worldwide is a specialty division of Compass Group, recognized as a leading provider of comprehensive support services. Operating primarily in the Gulf of Mexico region, ESS specializes in food and facility maintenance services for clients situated offshore and in remote land locations. With an ownership structure that includes Alaskan native corporations, villages, and individuals, ESS manages a broad scope of catering, housekeeping, and facility support operations. Its workforce comprises culinary professionals, kitchen support personnel, and hospitality experts who are dedicated to delivering unparalleled guest services. ESS operates around the clock throughout the year, ensuring continuous support for... Show More
Job Requirements
- Bachelor's degree or equivalent professional experience
- Eight to ten years of management experience in multiple food service venues
- Experience managing personnel including hiring, supervision and performance evaluation
- Proven ability to achieve company and client goals
- Strong leadership and organizational skills
- Attention to detail
- Skills in scheduling, training and coaching staff
- Ability to resolve conflicts effectively
- Experience with food purchasing, cost control and inventory management
- Knowledge of HACCP standards and food safety
- Exceptional business etiquette and client relationship skills
- Time management and task prioritization skills
- Strong background in catering
- Commitment to high ethical standards
- Proficiency in Microsoft Office applications
- Required certifications including TIPS, TAP or Alaska Responsible Serving of Alcohol
- ServSafe Food Protection Manager or equivalent certification
Job Qualifications
- Bachelor's degree is preferred, or equivalent professional experience
- Eight to ten years of management of multiple food service venues
- Experience in personnel management including hiring, supervision, evaluation and succession planning
- Proven track record to achieve company goals in compliance with company/client policies and procedures
- Excellent leadership and organizational skills, and must possess attention to detail
- Supervisory, scheduling, training and coaching skills
- Effective problem solving and conflict management skills
- Experience in food purchasing, food costs and inventory control
- Ability to create budgets, flash reports, financial targets and forecasts
- Must be knowledgeable on HACCP controls along with proper storage and use of food
- Exceptional business etiquette and client relations
- Manages time effectively and prioritizes tasks to meet deadlines
- Strong catering experience required
- Conformity to the highest standards of personal integrity and ethical behavior
- Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
Job Duties
- Directly supervise 6+ supervisory and non-supervisory staff and oversee up to 100 employees in food and facility services on multiple mobile rail lines
- Directly manage staff in line with organizational policies and legal requirements, including hiring, training, and performance appraisal
- Address employee complaints and resolve conflicts in partnership with Human Resources
- Approve hiring for all positions, set expectations for team roles, and develop service and culinary standards
- Ensure compliance with HR paperwork and provide training for assistant managers and supervisors
- Oversee all financial aspects of the project, ensuring timely payroll and accurate financial reporting
- Collaborate with senior directors and accounting staff on invoicing and budget development and ensure adherence to budgetary guidelines
- Collaborate with the Executive Chef on menu development and maintain food purchase agreements with vendors
- Ensure food and beverage costs align with the budget
- Ensure compliance with ESS safety policies and work with the HSE Manager on accident reporting
- Maintain a zero-incident record
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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