Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.41 - $20.10
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid vacation
Paid holidays
Paid sick time
Tuition Reimbursement
Life insurance
short-term disability insurance
long-term disability insurance
Paid parental leave
Job Description
Devon Self Storage is a distinguished and rapidly expanding self-storage company with over 200 locations across the United States, offering secure and quality storage solutions. Founded in 1988, Devon has managed, owned, and developed storage properties in 32 states. Today, it operates as a proud member of The Inland Real Estate Group of Companies, Inc., with both Inland and Devon headquartered in Oak Brook, Illinois. Renowned for its commitment to customer service and team-oriented culture, Devon Self Storage emphasizes long-term career growth, internal promotions, and a healthy work-life balance, setting it apart from traditional retail environments with unpredictable hours and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to lift 30+ lbs
- Strong customer service skills and communication required
- Proven ability to work independently when needed and follow through on assignments
- Valid driver's license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites
- Strong ability to manage multiple tasks simultaneously
- Basic to moderate knowledge of Microsoft Office software including Word, Excel and Outlook
- Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards
Job Qualifications
- High school diploma or equivalent
- Strong customer service skills and communication
- Proven ability to work independently and follow through on assignments
- Valid driver's license and insurance with access to reliable transportation for travel to vendors and other worksites
- Strong ability to manage multiple tasks simultaneously
- Basic to moderate knowledge of Microsoft Office software including Word, Excel and Outlook
- Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards
Job Duties
- Oversee daily store operations including opening, closing and securing the facility
- Drive sales performance through rentals, protection plans, and other merchandise
- Maintain compliance, safety standards and operational excellence
- Resolve customer escalations in a professional, efficient and timely manner
- Build and maintain long-lasting customer relationships by helping customers find the right storage solutions
- Deliver a personalized, high-touch customer experience
- Process payments, balance receipts and complete bank deposit drops
- Coach, train and mentor your property’s Assistant General Manager
- Help your team to meet or exceed key performance indicators (KPIs)
- Train staff on compliance, safety policies and procedures
- Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner
- Partner with the auction vendor and Regional Director throughout the complete auction process from notices and collections to buyer payouts and preparing units for new tenants
- Conduct daily property walkthroughs to perform safety inspections, lock checks, cleaning the units and opening and closing storage doors
- Perform light maintenance including mopping, sweeping, changing light bulbs, cleaning bathrooms and other light maintenance and landscaping duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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