Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.41 - $20.10
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Paid vacation time
Paid holidays
Sick Time
Tuition Reimbursement
Life insurance
short-term disability
long-term disability
Paid parental leave
Job Description
Devon Self Storage is a prominent self-storage company with a nationwide presence, operating over 200 locations across the United States. Founded in 1988, Devon has extensive experience owning, managing, and developing self-storage properties in 32 states. As a member of The Inland Real Estate Group of Companies, Inc., both entities are headquartered in Oak Brook, Illinois, and are known for their strong focus on employee development, customer service excellence, and operational integrity. Devon Self Storage stands out in the industry for its commitment to nurturing a family-like work environment where long-term careers flourish, not just jobs. The company prioritizes promoting... Show More
Job Requirements
- High school diploma or equivalent
- Ability to lift 30+ pounds
- Strong customer service skills and communication
- Proven ability to work independently and follow through on assignments
- Valid driver's license and insurance with access to reliable transportation
- Strong ability to manage multiple tasks simultaneously
- Basic to moderate knowledge of Microsoft Office software including Word Excel and Outlook
- Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions weather noise extremes and chemical debris and traffic hazards
Job Qualifications
- High school diploma or equivalent
- Strong customer service skills and communication
- Proven ability to work independently and follow through on assignments
- Valid driver's license and insurance with access to reliable transportation
- Strong multitasking skills
- Basic to moderate knowledge of Microsoft Office including Word Excel and Outlook
- Ability to perform indoors and outdoors with exposure to environmental conditions
Job Duties
- Oversee daily store operations including opening closing and securing the facility
- Drive sales performance through rentals protection plans and other merchandise
- Maintain compliance safety standards and operational excellence
- Resolve customer escalations professionally efficiently and in a timely manner
- Build and maintain long-lasting customer relationships by helping customers find the right storage solutions
- Deliver a personalized high-touch customer experience
- Process payments balance receipts and complete bank deposit drops
- Coach train and mentor the Assistant General Manager
- Help the team meet or exceed key performance indicators
- Train staff on compliance safety policies and procedures
- Ensure products are ordered received stocked priced and displayed timely and efficiently
- Partner with auction vendor and Regional Director throughout the auction process from notices and collections to buyer payouts and preparing units for new tenants
- Conduct daily property walkthroughs to perform safety inspections lock checks and cleaning
- Open and close storage doors and perform tasks requiring lifting 30+ pounds
- Perform light maintenance including mopping sweeping changing light bulbs cleaning bathrooms and landscaping duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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