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Wendys

General Manager - 6020 Porter Road

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $51,400.00 - $70,900.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
performance bonuses
Training and Development

Job Description

[Company Name] is a well-established leader in the restaurant industry, dedicated to delivering exceptional dining experiences through quality service, high standards, and a committed team. As a prominent player in the hospitality sector, the company values integrity, customer satisfaction, and operational excellence. With a steadfast focus on community engagement and brand integrity, [Company Name] continues to grow and innovate while maintaining a welcoming atmosphere for both employees and customers. The restaurant operates with clear policies aimed at ensuring safety, fiscal responsibility, and employee development, reflecting the core principles that sustain its success and elevate its brand image. The emphasis on... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum three years of restaurant management experience with P&L responsibility
  • proven capability to manage shifts independently
  • food safety certification according to local or state requirements
  • valid driver’s license with reliable transportation
  • ability to handle multiple tasks with attention to detail
  • strong communication and leadership skills
  • maintain acceptable driving record if required
  • willingness to work flexible hours and manage employee relations
  • understanding of compliance with municipal, state, and federal codes

Job Qualifications

  • High school diploma or equivalent
  • three years of restaurant management experience including P&L responsibility
  • proven ability to manage all shifts without supervision
  • advanced studies in business, restaurant management or related field preferred
  • food safety certification
  • valid driver's license and reliable transportation
  • excellent leadership and interpersonal skills
  • strong organizational and analytical abilities

Job Duties

  • Recruit, train and develop restaurant management, shift supervisors and crew members
  • implement and utilize the company's employee orientation program
  • facilitate development and training plans for the restaurant team
  • ensure a positive and motivating work environment
  • conduct timely and effective performance reviews
  • provide ongoing feedback and utilize constructive discipline
  • ensure accurate communication through one-to-one meetings and formal channels
  • develop a strong management team to ensure shift coverage and problem resolution
  • escalate disciplinary and employment matters as appropriate
  • ensure restaurant meets company guest standards
  • lead by example to achieve 100% guest satisfaction
  • deliver on 'VOCs' and 'Customer Mania' initiatives
  • utilize BLAST to respond to guest complaints and empower the team in resolution
  • manage all financial controllables including labor, overtime, inventory, supplies, and cash
  • conduct audits and maintain compliance with financial control systems
  • maintain cleanliness, preventive maintenance, and compliance with health and safety regulations
  • ensure adherence to food safety checklists
  • communicate operational variances or employee issues to district management
  • complete employee and restaurant paperwork timely
  • comply with company policies
  • implement marketing programs and optimize shift scheduling based on business patterns

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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