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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
TWS is a licensed El Pollo Loco Franchisee company operating 29 restaurants with over 500 team members throughout Northern California, with many more locations in the pipeline. Known for its commitment to outstanding Mexican-inspired cuisine, TWS embodies the motto 'Together We Succeed,' driving a deeply collaborative culture that values teamwork, excellence, and guest satisfaction. As part of a dynamic and rapidly growing franchise network, TWS is positioned for exponential growth with plans to expand to at least 35 El Pollo Loco restaurants by the year 2030 and seeks to pursue multi-brand expansion across the USA. This ambitious growth strategy offers... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year restaurant management experience
- ServSafe Certification
- Ability to lift and move 40 pounds
- Ability to stand and walk extensively
- Ability to bend, stoop, kneel and reach
- Ability to work in hot, cold, and smoky environments
- Proficient in English communication
- Ability to manage and lead teams effectively
Job Qualifications
- Minimum of one year experience in restaurant management
- Ability to effectively speak, read and write in English
- ServSafe Certification
- High School diploma or equivalent preferred
- Experience in team leadership and staff development
- Knowledge of food safety regulations and operational standards
- Strong communication and interpersonal skills
Job Duties
- Manages and oversees all the entire restaurant operation, ensures all operations follow brand and company standards
- Delivers exceptional guest satisfaction and empowers the restaurant team to be effective in guest recovery
- Ensures execution of new menu items meet brand standards including product ordering, team training, and quality control
- Ensures cleanliness, maintenance and safety protocols are followed according to the standards
- Analyzes local community, competitors and seeks opportunities for catering and community involvement
- Maintains appropriate inventory levels and conducts daily and weekly inventory counts
- Ensures all safety programs are followed and reports incidents promptly
- Supervises Assistant Managers, Shift Leaders and crew members, holds team accountable
- Coaches, councils, disciplines, and develops restaurant personnel
- Recruits, interviews and hires personnel, maintains a fully staffed unit, promotes management team members
- Maintains employee records, performance reviews, disciplinary and timekeeping documents
- Responsible for company funds and assets including cash, inventory, equipment, tablets
- Implements and innovates sales growth plans
- Controls costs to maintain restaurant profitability
- Ensures compliance with food safety and guest service standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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