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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,900.00 - $71,600.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Work Life Balance
Professional Development
Community involvement

Job Description

Turf Hotels, Inc. is a distinguished hospitality company known for operating high-quality hotels that offer exceptional guest experiences and maintain strong community ties. The company prides itself on its commitment to operational excellence, guest satisfaction, and employee development. Maintaining a reputable presence in the hotel industry, Turf Hotels, Inc. focuses on delivering outstanding service and amenities while ensuring profitability and asset protection for each property under its management.

Currently, Turf Hotels, Inc. is seeking an experienced and energetic General Manager for the Staybridge Suites Albany, a well-regarded extended-stay hotel brand tailored to business and leisure travelers seeking comfort and conv... Show More

Job Requirements

  • Ability to work flexible hours including days, evenings, weekends and holidays, as required
  • Ability to follow all safety policies and procedures within the hotel and respond properly to any hotel emergency or safety situation
  • Ability to work well under pressure
  • Ability to work harmoniously and professionally with all associates
  • Ability to sit/stand for extended period of time to continuously perform essential job functions
  • Excellent written and oral communication skills
  • Problem solving, reasoning, motivating, organizational and training abilities are used often
  • Self-starter, self-motivated, hardworking
  • Ability to remain calm and courteous even in difficult situations and to turn a guest complaint into an outstanding experience
  • Ability to be a clear thinker, analyze and resolve problems exercising good judgment

Job Qualifications

  • Minimum of 3 to 5 years' hotel experience as a General Manager or Assistant General Manager
  • 2- or 4-year college degree preferred
  • Excellent written and oral communication skills
  • Problem solving, reasoning, motivating, organizational and training abilities
  • Experience coaching, counseling, disciplining, training, and mentoring associates and managers
  • Proven ability to maximize revenue and control costs
  • Strong leadership skills fostering a positive team culture

Job Duties

  • Orchestrate the activities of the department managers and hourly associates to ensure that guests receive a high level of service, sales are maximized, associates are satisfied, and profit meets expectations
  • Oversee managers in the hotel such as the Front Office Manager, Housekeeping Manager, Chief Engineer, and Director of Sales
  • Maintain open and effective communication
  • Ensure that managers and associates maintain hotel cleanliness and maintenance to protect the asset
  • Ensure compliance with hotel brand standards
  • Create the culture in the hotel to ensure that the hotel complies with accounting standards
  • Coach, counsel, discipline, train, and mentor managers and associates to deliver excellent performance and to reach their personal development goals
  • Interview and hire associates at all levels in the hotel
  • Ensure all areas of the hotel are inspected daily for compliance to standards, policies and safety procedures
  • Maximize revenue through sales efforts, yield management, and cost control

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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