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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,500.00 - $60,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
The hiring establishment is a dynamic multi-store retail and hospitality company specializing in managing multiple food and beverage outlets. This company is dedicated to delivering outstanding customer service, maintaining high product quality, and maximizing operational efficiency across various store locations. As a key player in the hospitality industry, the company fosters a culture that combines strong leadership, excellent communication, and meticulous control of operational processes such as inventory, cash management, and scheduling. The company supports its employees by providing ample opportunities for professional development and growth, and it aims to create a positive working environment with a focus on teamwork,... Show More
Job Requirements
- Must be at least 18 years of age
- minimum 1 year of customer service experience
- minimum 2 years of store supervisor experience
- ServSafe certification
- TAM certification
- Sherriff card
- Food Safety certification
- other certifications may be required where applicable
Job Qualifications
- Able to work flexible hours including weekends and closing shifts
- excellent communication skills
- possess strong ethics and positive attitude
- ability to manage a fast-paced, high-volume, customer-focused store
- ability to use a PC
- ability to understand financial reports
- strong time-management skills including multitasking, prioritizing, and organizing
- excellent leadership and organizational skills with attention to detail
- proven track record of exceptional customer service
Job Duties
- Control cost of goods, variances and inventories within the stores/bars
- responsible for inventory control including daily and periodic counting of items and managing stock
- ensure appropriate inventory and ordering systems are implemented
- staff and schedule effectively to control labor costs
- ensure proper cash handling and deposit procedures are followed
- place cash orders for additional change
- measure, diagnose, and correct cash management issues
- ensure product quality, store cleanliness, maintenance, and security standards are met
- verify and secure price or menu changes are accurately reflected in POS
- train, coach, and develop crew members
- delegate tasks and provide follow-up
- hold team accountable for performance and provide coaching and counseling as needed
- communicate goals clearly during team meetings and recognize team contributions
- educate team on personnel policies, labor laws, and safety procedures
- contribute to hiring new crew members
- ensure the team provides fast, friendly, and accurate service
- contribute to crew members' performance reviews
- effectively handle customer issues
- measure customer satisfaction and execute plans to improve satisfaction and loyalty
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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