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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,600.00 - $74,100.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid vacation
Paid holidays
Mentorship programs

Job Description

RATP Dev USA is a leading operator in the public transit sector, committed to delivering quality transit services that enhance the quality of life for communities across the United States. As a branch of RATP Group, which is one of the world’s largest public transportation operators, RATP Dev USA focuses on providing safe, reliable, and efficient transportation solutions. The company operates in diverse environments, managing transit systems that are critical to the urban mobility infrastructure. Their dedication to safety, continuous improvement, and customer satisfaction sets them apart as a premier transit service provider.

The role in question is a leader... Show More

Job Requirements

  • Bachelor's degree in business, transportation, or public administration
  • five years of related managerial or comparable administrative experience preferably in a public transit agency
  • drug test and pre-employment physical
  • subject to random alcohol and drug testing
  • clear understanding of Collective Bargaining Agreement and experience working with unions, labor negotiations, contracts, and grievance procedures

Job Qualifications

  • Bachelor's degree in business, transportation, or public administration
  • five years of related managerial or comparable administrative experience preferably in public transit
  • advanced master's degree in a job-related curriculum may substitute for one year of experience
  • strong leadership skills
  • knowledge of safety and compliance requirements including EPA, OSHA, DOT, ADA, and EEOC
  • experience in financial management and budgeting
  • excellent interpersonal and communication skills
  • ability to develop and mentor teams
  • strategic thinking and business acumen
  • experience working with unions and labor relations

Job Duties

  • Promotes a diverse and inclusive, positive, respectful, and healthy work environment
  • prioritizes employee engagement and retention strategies
  • offers professional, personal and technical development including continuous learning and mentoring opportunities
  • partners with Safety, Risk and Continuous Improvement to implement process improvements to ensure compliance and drive excellence
  • executes client service planning and recommends real-time scheduling adjustments based on service demands and disruptions
  • develops and monitors annual operating and capital budgets ensuring financial targets are met
  • maintains effective working relations with teams, union, public, agencies, officials, and board of trustees
  • provides oversight and coordination of staff for cost effective, efficient, and reliable transit services
  • provides input and feedback to the board on policies and external factors impacting goals
  • works with team members to promote a strong safety culture
  • oversees agency safety plan implementation and client reporting
  • ensures compliance with local, state, and federal laws and regulations
  • manages financial, operational and employee performance and development
  • directs managers in financial, people, human resources, and service programs
  • builds strong leadership team and develops managers
  • creates strategic vision for growth covering finance, people, and operations
  • monitors business trends and addresses risks
  • fulfills client, corporate, and contractual reporting requirements
  • develops relationships with community leaders, officials, and public
  • communicates clearly and transparently with an open-door policy

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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