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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $125,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Huntington Pacific Hotels LLC is a reputable hospitality management company overseeing multiple hotel properties, with a focus on providing exceptional guest experiences and operational excellence in the Orange County area. The company is currently offering an exciting leadership opportunity for a General Manager or Dual General Manager to oversee operations at three distinct Orange County properties: Residence Inn Tustin and Fairfield Inn & Suites Tustin. As part of a well-established hotel group, Huntington Pacific Hotels LLC values strong leadership, strategic thinking, and a collaborative work culture, aiming to continuously enhance profitability while maintaining high standards of guest service and operational... Show More
Job Requirements
- Minimum of three years of management experience
- Marriott experience preferred
- strong operational and leadership skills
- excellent organizational and communication skills
- ability to analyze financial statements and develop budgets
- experience with guest service management
- ability to motivate and manage a diverse team
- capacity to maintain property standards and manage vendor relationships
- valid driver’s license and reliable transportation
- willingness to travel occasionally for business
- ability to stand, walk, climb stairs, stoop, kneel, and lift up to 15 pounds
- proficiency in English communication
- ability to work flexible hours including nights and weekends
Job Qualifications
- A four-year college degree or equivalent training in hotel department head positions
- management experience required
- ability to read, write, and verbally communicate in English
- ability to communicate effectively and professionally with hotel departments, guests, and vendors
- ability to handle difficult situations and people diplomatically
- knowledge of hotel property management systems
- basic computer skills including word processing, spreadsheets, and email
- ability to calculate discounts, interest, commissions, proportions, and percentages
- ability to solve practical problems and interpret a variety of instructions
- valid driver's license and vehicle insurance
- experience managing multiple priorities and meeting deadlines
- ability to operate office equipment such as printers, fax machines, and copiers
- ability to perform essential functions of all hotel positions
- ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Develop, administer, and control the hotel revenue and expense budgets
- analyze profit and loss and general ledger statements
- handle certain top and target accounts and participate in joint sales calls
- provide direction and approve the hotel marketing plan and follow up weekly
- review top and target accounts and weekly sales call reports with sales staff
- review room inventory management to maximize room revenue
- approve and monitor all negotiated rates
- hire, train, counsel, and motivate management employees
- ensure proper selection, training, counseling, and motivation of hourly employees
- ensure proper administration of benefits programs to all hotel employees
- conduct all department head performance appraisals
- review all hourly personnel performance appraisals
- ensure an employee attitude of attentiveness and anticipation of guest needs
- review all hourly employee disciplinary procedures and documentation and follow through with positive discipline steps
- conduct regular staff meetings
- ensure department quarterly action plans are completed and followed up on
- support dress code standards described in company SOPs
- meet with and solicit comments from guests regularly to determine satisfaction
- monitor guest comment card results and take corrective action
- follow up on all written guest complaints
- review and approve hotel payroll
- authorize direct bill accounts and monitor accounts receivable
- inspect rooms and property grounds regularly for cleanliness and maintenance
- develop and maintain hotel quality evaluation programs
- complete reports on property status after inspections
- manage outside contractors to ensure contract fulfillment
- maintain a positive work atmosphere through effective communication
- ensure all employees are trained for emergency procedures
- ensure a viable key control program is in place
- enforce compliance with company SOPs
- ensure security needs of property and guests are met
- maintain active and visible community and industry presence
- develop rapport with competitor hotels and local organizations
- participate in community activities and employee functions
- respond to and follow up on regional manager requests
- perform all other duties as directed or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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