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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental/Vision Insurance
401k
employer match
Employer paid disability
Life insurance
Paid Time Off
Brand discounts
Job Description
Lexima Lodging is an independent franchisee that owns and operates the Courtyard by Marriott Charlotte Airport North, located at 2700 Little Rock Rd, Charlotte, North Carolina. Lexima Lodging functions as a separate company from Marriott International, Inc., which means it independently manages all aspects of the hotel's employment policies and practices. This includes hiring, firing, discipline, staffing, compensation, benefits, and employment conditions. Working at this hotel means becoming part of an employer who is dedicated to fostering a work environment that values the development and wellbeing of its employees, offering competitive benefits such as medical insurance, dental and vision insurance,... Show More
Job Requirements
- Bachelor's degree in hotel/restaurant management or business preferred
- Previous general manager experience preferred
- 2-5 years as assistant general manager or other hotel management role required
- Knowledge of computer software including word processing, spreadsheets and hotel management systems
- Effective oral and written communication skills
- Ability to work flexible work schedule
Job Qualifications
- A Bachelor’s Degree in Hotel/Restaurant Management or Business preferred
- Previous General Manager experience is preferred
- 2-5 years as Assistant General Manager or other hotel management role required
- Knowledge of a variety of computer software applications in word processing, spreadsheets, and hotel management systems
- Effective oral and written communication skills
- Ability to work a flexible work schedule as the hours for this management position will vary
Job Duties
- Represent the hotel in a professional, knowledgeable and eloquent manner
- Dress appropriately in business attire at all times
- Ensure compliance with all Brand standards
- Ensure compliance with all Lexima standards as outlined in the Employee Handbook
- Maintain an impeccably clean, safe and inviting atmosphere inside and out
- Develop and execute both a short and long term operating plan to meet or exceed budgeted fiscal performance goals
- Attend monthly property review meeting to report on hotel performance
- Ensure an operating environment that will maximize guest satisfaction
- Meet or exceed customer service standards as measured by brand inspections, brand survey reports and social media reviews
- Respond to all reviews and initiate corrective action when necessary
- Establish a presence in the community through participation in local events, associations and community service projects
- Ensure revenue maximization through daily coordination with the assigned brand revenue management support representative
- Perform sales duties or work closely with the Sales Manager to set and achieve local account and group business sales objectives
- Continually recruit, train and monitor staff
- Ensure proper staffing levels on each shift
- Create and maintain a pleasant, safe and mutually respectful work environment
- Continually interact with and motivate all staff members
- Establish and maintain a comprehensive preventative maintenance program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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