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Dunkin' logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,700.00 - $74,300.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities

Job Description

Dunkin' is a well-established global restaurant brand known primarily for its delicious coffee, baked goods, and quick service, operating numerous franchise restaurants worldwide. As a leader in the fast-casual dining sector, Dunkin' has a rich legacy of providing great-tasting products backed by exceptional customer service. Each Dunkin' restaurant embodies the brand's core values of quality, friendliness, and community engagement. The franchise model allows individual business owners to operate their restaurants with operational standards set forth by the franchisor, ensuring consistency and excellence across all locations. Dunkin' prides itself on fostering a positive, team-oriented environment where employees are encouraged to grow... Show More

Job Requirements

  • Basic computer skills
  • fluent in spoken and written English or predominant language in market
  • basic math and financial management
  • previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
  • college degree preferred

Job Qualifications

  • Basic computer skills
  • fluent in spoken and written English or predominant language in market
  • basic math and financial management
  • previous leadership experience in retail, restaurant or hospitality preferred or demonstrated leadership ability
  • college degree preferred
  • strong analytical skills and business acumen
  • ability to work well in a fast-paced team environment
  • punctuality and positive attitude
  • willingness to learn and embrace change
  • ability to train and develop a team with positive and constructive feedback
  • guest focused
  • strong time management
  • ability to manage conflict
  • problem solving skills
  • ability to motivate others

Job Duties

  • Able to perform all responsibilities of restaurant team members
  • recruit, hire, train and supervise restaurant team members including shift leaders, bakers and support staff
  • foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts
  • implement training programs to enhance team member skills and performance
  • lead by example demonstrating a strong work ethic, professionalism and adherence to company values
  • oversee day-to-day operations including opening and closing procedures, cash management, inventory control, and following of brand standards and systems
  • ensure compliance with health and safety regulations, food handling guidelines and sanitation standards

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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