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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $110,000.00
Work Schedule
Flexible
Benefits
competitive salary
Paid Time Off
Health Insurance
Retirement Plan
Employee training and development
Travel opportunities
Community involvement
Job Description
Huntington Pacific Hotels LLC is a renowned hospitality management company known for its exceptional stewardship of properties and dedication to providing outstanding guest experiences. The company manages several hotel brands, focusing on operational excellence, community involvement, and fostering positive work environments. Huntington Pacific Hotels emphasizes collaboration and support within its teams, promoting professional growth and achievement. With a strong presence in the hotel industry, particularly in Southern California, the company consistently strives to meet and exceed industry standards and guest expectations, creating memorable stays for their clientele.
The current opportunity is for a General Manager or Dual General Manager positi... Show More
The current opportunity is for a General Manager or Dual General Manager positi... Show More
Job Requirements
- Must have 3 years of management experience
- Marriott experience preferred
- Must have a four-year college degree or equivalent training
- Ability to communicate in English
- Knowledge of hotel property management systems
- Basic computer skills
- Valid driver’s license and vehicle insurance
- Ability to work flexible hours including evenings, weekends, and holidays
- Must be able to lift up to 15 pounds
- Must be able to climb four flights of stairs
- Must be able to stoop and kneel for short periods
Job Qualifications
- A four-year college degree or equivalent training in hotel department head positions
- Management experience
- Ability to read, write, and verbally communicate in English
- Ability to communicate effectively and professionally with hotel departments, Guests, and vendors
- Ability to diplomatically handle difficult situations and people
- Knowledge of hotel property management system
- Basic computer skills including word processing, spreadsheets, and email
- Ability to calculate figures such as discounts, interest, commissions, proportions, and percentages
- Ability to solve practical problems and deal with a variety of variables with limited standardization
- Ability to interpret written, oral, report, or schedule instructions
- Valid driver’s license and vehicle insurance
- Experience in meeting deadlines and managing multiple priorities
- Ability to operate office equipment such as printers, fax machines, and copiers
- Ability to perform essential functions of all positions within the hotel
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Develop, administer, and control the hotel revenue and expense budgets
- Analyze Profit and Loss and General Ledger statements
- Handle certain Top and Target accounts
- participate in joint sales calls
- Provide direction and input, and approve the hotel Marketing Plan
- Review Top and Target accounts and weekly sales call reports with sales staff
- Review room inventory management to ensure maximization of room revenue
- Approve and monitor all negotiated rates
- Hire, train, counsel, and motivate management employees
- Ensure proper selection, training, counseling, and motivation of hourly employees
- Ensure proper administration of benefits programs to all hotel employees
- Conduct all department head performance appraisals
- Review all hourly personnel performance appraisals
- Ensure an employee attitude of attentiveness and anticipation of Guest needs
- Review all hourly employee disciplinary procedures and documentation
- Conduct regular staff meetings
- Ensure department quarterly Action Plans are completed and followed up on
- Support the dress code standards described in the Standard Operating Procedures for the company
- Meet with and solicit comments from Guests on a regular basis to determine their level of satisfaction with all Guest services and facilities
- Monitor results of Guest comment cards
- Take appropriate corrective action in a timely manner
- Follow up on all written Guest complaints
- Ensure Guest satisfaction with resolution of the complaint or problem
- Review and approve the hotel payroll
- Authorize direct bill accounts and monitor the administration of Accounts Receivable
- Ensure collection of Accounts Receivable is current and past due accounts are kept to a minimal amount
- Inspect rooms and property grounds and exterior of buildings regularly for cleanliness and proper preventative maintenance
- Develop and maintain hotel programs to assure that the Quality Evaluation Program criteria are met
- Complete written reports on the status of the property after a Quality Assurance inspection
- Complete and submit all forms for Capital Improvement for the hotel
- Manage all outside contractors to ensure they are fulfilling their contractual requirements
- Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, co-workers, and management
- Ensure all employees are trained to act according to procedure in the event of an emergency or accident at the hotel
- Ensure a viable key control program is in place in all hotel departments
- Know, understand, and enforce compliance with all company Standard Operating Procedures
- Ensure that the security needs of the property and Guest are met
- Maintain an active and visible position in the local community and industry
- Develop and maintain rapport with competitor hotels, City Conventions and Visitors Bureau, Chamber of Commerce, lead sources, clients, etc
- Participate in community activities, employee functions, and Guest events
- Respond to Regional Manager’s requests and follow up regularly
- Perform all other duties as directed, developed, or assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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