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Planet Fitness logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,300.00 - $64,800.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
fitness center access

Job Description

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers globally, known for its commitment to a Judgement Free Zone(R) that welcomes members of all fitness levels. With over 2,000 locations spread across all 50 states in the U.S., as well as in the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, Planet Fitness has built a reputation for offering an affordable, high-quality fitness experience in a welcoming environment. The company's mission focuses on inspiring and motivating members rather than just offering a brand or standard fitness model, emphasizing a... Show More

Job Requirements

  • High school diploma or GED equivalent
  • must be 18 years of age or older
  • current CPR certification
  • superior customer service skills
  • experience working as an assistant manager at Planet Fitness
  • basic computer proficiency including Microsoft Suite
  • strong problem resolution skills

Job Qualifications

  • Superior customer service skills, preferably in the fitness industry
  • experience working as an assistant manager at Planet Fitness
  • exceptional leadership, diplomacy and listening skills
  • basic computer proficiency including Microsoft Suite
  • hardworking, enthusiastic and energetic
  • strong problem resolution skills
  • current CPR certification
  • high school diploma or GED equivalent
  • must be 18 years of age or older

Job Duties

  • Recruit, hire, train and develop a high performing staff
  • create and maintain a welcoming atmosphere for all members, prospective members and guests
  • schedule staff and ensure all shifts are covered
  • lead by example and maintain consistent accountability through training and coaching
  • process all weekly and bi-weekly employee payroll
  • resolve employee issues or concerns
  • manage disciplinary and termination activities
  • answer phones and assist callers with questions
  • check members into the system
  • facilitate new member sign-up and take prospective members on tours
  • facilitate all member requests, issues and questions
  • ensure prompt opening and closing of gym
  • oversee cleanliness and maintenance of facility
  • ensure safety of employees, members and club property
  • communicate equipment repair needs promptly
  • manage marketing efforts and staff promotion training
  • authorize expenditures and refunds
  • make daily bank deposits
  • prepare all HR related forms
  • track statistics and reports
  • provide backup support for absent employees

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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