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Wingstop logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,700.00 - $69,900.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

Wingstop is a renowned restaurant chain specializing in flavorful chicken wings and delicious menu offerings. Known for its commitment to quality, innovation, and exceptional customer service, Wingstop has established itself as a favorite destination for wing lovers across the nation. With a strong focus on creating a welcoming and dynamic environment, Wingstop emphasizes the importance of team culture, operational excellence, and leadership development. The company has built a reputation for not only serving great food but also fostering a supportive workplace where employees can grow and succeed. This family-friendly restaurant chain operates numerous locations, each dedicated to delivering a world-class... Show More

Job Requirements

  • Minimum of high school diploma or GED required
  • some college preferred
  • must be 18 years of age or older
  • proficient in Microsoft Office (Word, Excel, Outlook)
  • able to adapt to new systems quickly

Job Qualifications

  • Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
  • proficiency in analyzing profit and loss statements and overall financial performance
  • demonstrated ability in recruiting and selecting team members
  • knowledge of labor laws
  • strong written and verbal communication skills
  • initiative and assertiveness
  • strong interpersonal and conflict resolution skills
  • strong leadership skills and ability to manage, train, develop and motivate a diverse crew
  • passionate about hospitality and serving the guest
  • ability/flexibility to work 50 to 60 hours per week including mornings, evenings, weekends and holidays
  • ability to problem solve
  • ability to accept feedback and willingness to improve
  • ability to set goals, create action plans, and implement those plans
  • ability to measure performance, subjectively and objectively
  • cultivate attractive culture within the restaurant
  • ambassador and representative of the culture of the brand and mission to Serve the World of Flavor

Job Duties

  • Staff the restaurant timely and efficiently with carefully selected team
  • ensure the restaurant environment is safe at all times for both team members and guests
  • oversee the correct facilitation of the orientation and onboarding process
  • write and implement or monitor shift leader development and performance plans
  • make all final hire and separation decisions for restaurant
  • create team member schedules considering availability, payroll, and overtime
  • own the performance of the entire team
  • create the culture in the restaurant through respect, recognition, and reward
  • audit all facets of operations and develop solutions
  • understand budget and cost trends affecting operations
  • create a business plan and perform financial analysis
  • control cash, property, product, and equipment
  • build sales, control labor and food costs
  • maintain operational standards and requirements
  • identify and communicate maintenance problems
  • maintain all facilities to company standards
  • ensure communication is passed from District Manager to team
  • coach, mentor, and develop team members using company tools
  • leverage support of the Restaurant Support Center
  • ensure risk management compliance with company standards

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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