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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,500.00 - $66,500.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
performance bonuses
flexible scheduling
Job Description
Wingstop is a leading restaurant chain known for its focus on delivering bold flavors and a unique dining experience centered around wings. Established with a mission to Serve the World Flavor, Wingstop has grown to become a favorite destination for guests seeking high-quality and flavorful food in a vibrant and energetic environment. The company prides itself on fostering a culture that emphasizes hospitality, hard work, team collaboration, and a commitment to excellence in all aspects of restaurant operations. Wingstop's core values and customer-first approach have positioned it as a popular brand in the fast-casual dining sector, appealing to diverse customers... Show More
Job Requirements
- Minimum of high school diploma or GED required
- some college preferred
- must be 18 years of age or older
- proficient in Microsoft Office (Word, Excel, Outlook)
- able to adapt to new systems quickly
Job Qualifications
- Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
- proficiency in analyzing profit and loss statements and overall financial performance of restaurant
- demonstrated ability in recruiting and selecting team members
- knowledge of labor laws
- strong written and verbal communication skills
- initiative and assertiveness
- strong interpersonal skills and conflict resolution skills
- strong leadership skills and ability to manage, train, develop and motivate a diverse crew
- passionate about hospitality and serving the guest
- ability to work 50 to 60 hours per week including mornings, evenings, weekends and holidays
- ability to problem solve
- ability to accept feedback and willingness to improve
- ability to set goals, create action plans, and implement those plans
- ability to measure performance subjectively and objectively
- cultivate attractive culture within the restaurant
- ambassador and representative of the culture of the brand and the mission to Serve the World Flavor
Job Duties
- Staff the restaurant timely and efficiently with carefully selected team
- ensure the restaurant environment is safe for team members and guests
- oversee orientation and onboarding processes
- write and implement shift leader development and performance plans
- make final hiring and separation decisions
- create team member schedules considering availability and payroll
- own team performance and foster a respectful, recognized culture
- audit operations and develop solutions for improvement
- understand budget and cost trends impacting operations
- create business plans and perform financial analysis
- control cash, property, product, and equipment
- build sales while controlling labor and food costs
- meet targets set by Operations Leadership
- maintain operational standards and communicate maintenance issues
- maintain facilities according to company standards
- ensure effective communication across organizational levels
- coach and mentor team members using company tools
- ensure compliance with risk management standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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