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Wingstop logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $44,500.00 - $66,500.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
performance bonuses
flexible scheduling

Job Description

Wingstop is a leading restaurant chain known for its focus on delivering bold flavors and a unique dining experience centered around wings. Established with a mission to Serve the World Flavor, Wingstop has grown to become a favorite destination for guests seeking high-quality and flavorful food in a vibrant and energetic environment. The company prides itself on fostering a culture that emphasizes hospitality, hard work, team collaboration, and a commitment to excellence in all aspects of restaurant operations. Wingstop's core values and customer-first approach have positioned it as a popular brand in the fast-casual dining sector, appealing to diverse customers... Show More

Job Requirements

  • Minimum of high school diploma or GED required
  • some college preferred
  • must be 18 years of age or older
  • proficient in Microsoft Office (Word, Excel, Outlook)
  • able to adapt to new systems quickly

Job Qualifications

  • Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
  • proficiency in analyzing profit and loss statements and overall financial performance of restaurant
  • demonstrated ability in recruiting and selecting team members
  • knowledge of labor laws
  • strong written and verbal communication skills
  • initiative and assertiveness
  • strong interpersonal skills and conflict resolution skills
  • strong leadership skills and ability to manage, train, develop and motivate a diverse crew
  • passionate about hospitality and serving the guest
  • ability to work 50 to 60 hours per week including mornings, evenings, weekends and holidays
  • ability to problem solve
  • ability to accept feedback and willingness to improve
  • ability to set goals, create action plans, and implement those plans
  • ability to measure performance subjectively and objectively
  • cultivate attractive culture within the restaurant
  • ambassador and representative of the culture of the brand and the mission to Serve the World Flavor

Job Duties

  • Staff the restaurant timely and efficiently with carefully selected team
  • ensure the restaurant environment is safe for team members and guests
  • oversee orientation and onboarding processes
  • write and implement shift leader development and performance plans
  • make final hiring and separation decisions
  • create team member schedules considering availability and payroll
  • own team performance and foster a respectful, recognized culture
  • audit operations and develop solutions for improvement
  • understand budget and cost trends impacting operations
  • create business plans and perform financial analysis
  • control cash, property, product, and equipment
  • build sales while controlling labor and food costs
  • meet targets set by Operations Leadership
  • maintain operational standards and communicate maintenance issues
  • maintain facilities according to company standards
  • ensure effective communication across organizational levels
  • coach and mentor team members using company tools
  • ensure compliance with risk management standards

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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