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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $33,600.00 - $50,200.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Career development opportunities
Job Description
Wingstop is a renowned restaurant chain dedicated to bringing bold and vibrant flavors to its customers through its signature chicken wings and a unique dining experience. Established with the mission to Serve the World Flavor, Wingstop has grown into a beloved brand recognized for its commitment to quality, customer satisfaction, and innovation in the fast-casual dining sector. Known for its energetic atmosphere, flavorful menu options, and customer-centric approach, Wingstop continues to expand its footprint while maintaining high standards of operational excellence and team culture. As part of a global restaurant network, Wingstop prides itself on delivering not just food but... Show More
Job Requirements
- Minimum of high school diploma or GED required
- Some college preferred
- Must be 18 years of age or older
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Able to adapt to new systems quickly
Job Qualifications
- Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
- Proficiency in analyzing profit and loss statements and overall financial performance of restaurant
- Demonstrated ability in recruiting and selecting team members
- Knowledge of labor laws
- Strong written and verbal communication skills
- Initiative and assertiveness
- Strong interpersonal skills and conflict resolution skills
- Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
- Passionate about hospitality and serving the guest
- Ability/flexibility to work 50-60 hours per week including mornings, evenings, weekends and/or holidays
- Ability to problem solve
- Ability to accept feedback and willingness to improve
- Ability to set goals, create action plans, and implement those plans
- Ability to measure performance, subjectively and objectively
- Cultivate attractive culture within the restaurant
- Ambassador and representative of the culture of the brand and the mission to Serve the World of Flavor
Job Duties
- Responsible for staffing the restaurant timely and efficiently with carefully selected team
- Ensure the restaurant environment is safe at all times for both team members and guests
- Oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly
- Write and implement or monitor shift leader development and performance plans
- Ensure performance plans are written and executed as needed
- Make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations
- Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration
- Own the performance of the entire team
- Create the culture in the restaurant through respect, recognition and reward
- Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements
- Have complete understanding of budget and cost trends that impact operations
- Create a business plan
- Perform financial analysis
- Control cash, property, product and equipment
- Build sales, control labor and food costs
- Meet all targets set by Operations Leadership
- Set aggressive goals to drive business metrics
- Maintain operational standards and requirements in the restaurant
- Identify and communicate maintenance problems to the Facilities Department
- Maintain all facilities to Wingstop’s company standards
- Ensure communication is passed across organization from the District Manager to every team member in the restaurant
- Use company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
- Leverage the support of the Restaurant Support Center
- Ensure all risk management issues are in compliance with company standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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