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Wingstop logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $39,900.00 - $59,600.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities

Job Description

Wingstop is a globally recognized restaurant brand known for its delicious chicken wings and commitment to delivering bold, flavorful dining experiences. Established with a mission to Serve the World Flavor, Wingstop has rapidly grown to become a leader in the fast-casual dining industry, dedicated to excellence in customer service, operational efficiency, and team development. With a dynamic presence in multiple locations, Wingstop offers a vibrant work environment where hard work, passion, and fun intersect to create memorable meals and outstanding service. The company fosters a culture of respect, recognition, and ongoing growth, making it an excellent workplace for professionals eager... Show More

Job Requirements

  • Minimum of high school diploma or GED
  • Some college preferred
  • Must be 18 years of age or older
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Ability to adapt to new systems quickly

Job Qualifications

  • Minimum of 5 plus years of food service, retail or restaurant supervisory experience
  • Proficiency in analyzing profit and loss statements and financial performance
  • Demonstrated ability in recruiting and selecting team members
  • Knowledge of labor laws
  • Strong written and verbal communication skills
  • Initiative and assertiveness
  • Strong interpersonal and conflict resolution skills
  • Strong leadership skills to manage, train, develop and motivate a diverse crew
  • Passionate about hospitality and serving guests
  • Ability to work 50 - 60 hours per week including mornings, evenings, weekends and holidays
  • Problem-solving skills
  • Ability to accept feedback and willingness to improve
  • Goal setting and action plan implementation skills
  • Ability to measure performance objectively and subjectively
  • Ability to cultivate an attractive restaurant culture
  • Ambassador of the brand culture and mission

Job Duties

  • Staffing the restaurant timely and efficiently with carefully selected team
  • Ensure the restaurant environment is safe for team members and guests
  • Oversee the orientation and onboarding process
  • Write and implement shift leader development and performance plans
  • Make final hire and separation decisions
  • Create team member schedules considering sales volumes and payroll
  • Own the performance of the entire team and create a respectful culture
  • Audit operations and develop solutions for improvement
  • Understand budget and cost trends impacting operations
  • Create business plans and perform financial analysis
  • Control cash, property, product, and equipment
  • Build sales and control labor and food costs
  • Meet targets set by Operations Leadership
  • Maintain operational standards and identify maintenance issues
  • Ensure communication between district manager and team members
  • Coach, mentor, and develop high performing team members
  • Leverage support of the Restaurant Support Center
  • Ensure compliance with risk management standards

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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