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Job Overview
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
Bonuses for all employees
PTO
Frequent pay increases
Advancement opportunities
Tuition Reimbursement
flexible schedule
Employee Discounts
Job Description
This job opportunity is with a dynamic company dedicated to providing exceptional service and operational excellence in the hospitality industry. The organization prides itself on fostering a positive work environment and supporting its employees through various benefits including bonuses, paid time off, tuition reimbursement, and career advancement opportunities. With a focus on employee satisfaction and customer service, this company seeks motivated individuals to join their leadership team and contribute to sustained growth and success. As a reputable employer offering flexible schedules and employee discounts, the company emphasizes work-life balance alongside professional development. The position available is that of a Manager... Show More
Job Requirements
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
- Manager certificate is a plus
Job Qualifications
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
- Manager certificate is a plus
Job Duties
- Supervising that managers are using correct opening and closing procedures and are adhering to company and labor policies during their time with the managers
- Oversee that the Managers and staff members are committing to their goal of order accuracy and exceptional guest service
- Supervise and control managers daily and weekly inventory as well as chicken counts and waste
- Ensure the management team controls their staff to ensure a professional, safe and orderly work environment
- Making sure the managers deal with any customer complaint in the correct fashion and takes over if the problem is unable to come to a resolution
- Help fill in a position while daily/weekly cleaning schedules are met so the other manager on duty can delegate work out to the crew
- Responsible for making weekly schedules and ensuring your labor goal is met
- Responsible for labor percentages
- Responsible for ensuring daily inventory is completed on all shifts
- Making sure all truck orders are being made appropriately to ensure it meets food cost goal
- Responsible for taking of or approval of weekly inventory and ensures accurate record keeping with accurate cost of goods
- Identifies and resolves issues with costs of goods discrepancies
- Responsible for recruiting, orienting, training, assigning, scheduling team members
- Responsible for all cash handling in store
- Works with the District Manager to manage performance, including coaching, counseling, and disciplining team members
- Clearly communicates job expectations to the staff, plans, monitors, and reviews performance of employees
- plans and reviews compensation actions
- enforces policies and procedures
- Performs regular restaurant inspections to ensure the team is meeting standards
- Responsible for providing a great culture and environment within the staff
- Responsible for correcting service issues with grace, courtesy and with the goal of cultivating happy, returning customers
- Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
- proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations and maintaining security systems
- Responsible for the development of all in store managers
Job Location
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