KFC logo

General Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $39,400.00 - $58,900.00
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities

Job Description

We are a leading multi-million dollar restaurant business dedicated to providing exceptional dining experiences in a family-oriented environment where teamwork and customer satisfaction are paramount. With a reputation built on quality, consistency, and outstanding service, we are passionate about creating memorable moments for every guest who walks through our doors. As a prominent player in our industry, we continually strive to remain competitive by fostering a culture of excellence, innovation, and growth within our teams.\n\nThis role is an extraordinary opportunity for an experienced and dynamic Restaurant General Manager (RGM) ready to lead a high-performing team and drive outstanding business results. As the RGM, you will be entrusted with the leadership of a multi-million dollar business, managing not only the operational aspects of the restaurant but also serving as the motivational force behind your team. Your responsibilities will span coaching, teaching, leading, problem-solving, and delivering exceptional service that ensures each customer enjoys a standout dining experience. You will inspire a family-like atmosphere within your team, encouraging collaboration and a shared commitment to excellence.\n\nYour ability to quickly identify core issues in complex situations and motivate your team to strive for breakthrough targets will set the tone for success. You will execute proven management routines effectively, focusing on core operational standards such as shift accountability, cost management, repairs and maintenance, and product quality controls. Leadership styles such as High Impact Coaching, EARS (Explore, Analyze, Respond, Make it Stick), and rigorous business reviews will be tools at your disposal to close performance gaps and foster continuous improvement.\n\nPeople development sits at the heart of your leadership approach. You will champion a culture centered on collaboration and achieving outstanding results together. By holding your team accountable through structured performance management processes, recognizing exceptional contributions, and executing strategic recruiting and development initiatives, you will ensure a motivated and capable workforce. Training execution, positive energy, and a commitment to personal and professional growth all contribute to a thriving restaurant environment under your leadership.\n\nDriving action-oriented results through high standards in cleanliness, hospitality, accuracy, maintenance, product quality, and speed of service will be a daily focus. You will closely analyze your restaurant's financial performance to understand trends and competitive standing, employing this insight to implement effective plans and marketing initiatives. Regular business reviews with your management team will further empower you to identify opportunities and swiftly address challenges.\n\nYour leadership will be intentional and goal-oriented, helping your team focus on problem-solving rather than mere reaction. You will seek continual improvement personally and professionally, leveraging every opportunity to enhance your skills and develop others on your team. This role demands punctuality, flexibility, operational knowledge of restaurant equipment, vehicle access with valid licensing, physical stamina, safety compliance, and familiarity with human resources policies. This is your chance to lead a thriving restaurant that not only meets financial objectives but also stands out as a preferred destination for customers seeking a welcoming and high-quality dining experience. Step into a leadership role where your impact will be visible, meaningful, and rewarding.

Job Requirements

  • Arrive at work on time
  • Flexibility in scheduling
  • Follow procedures for restaurant equipment operation
  • Access to personal vehicle with valid license and clean driving record
  • Ability to lift up to 25 lbs and carry up to 30 feet
  • Ability to push/pull up to 90 lbs up to 30 feet
  • Ability to stand and walk through most of work shift
  • Follow cash handling safety and security procedures
  • Adhere to city, state, and United States safety regulations
  • Knowledge of human resources policies and processes

Job Qualifications

  • Experience in restaurant or related managerial role
  • Proven leadership and coaching skills
  • Ability to analyze and solve complex issues
  • Strong communication and interpersonal skills
  • Knowledge of restaurant operational procedures
  • Familiarity with financial management and cost controls
  • Capability to inspire and develop team members
  • Competence in employee performance management
  • Understanding of recruiting, training, and retention strategies
  • Ability to lead business reviews and implement tactical solutions
  • Commitment to safety and compliance practices

Job Duties

  • See core issues quickly in complex situations
  • Energize team by encouraging discussion of possibilities and setting high targets
  • Execute RGM success routines effectively
  • Coach and drive excellence in core operations procedures
  • Use leadership methods like High Impact Coaching and EARS
  • Champion collaborative and high-performance culture
  • Hold team accountable using performance management
  • Recognize exceptional employee performance
  • Recruit, select, develop and retain talent
  • Ensure effective training execution
  • Maintain positive energy
  • Model passion for winning through CHAMPS standards
  • Analyze financial performance and competitor comparison
  • Implement restaurant plans and marketing initiatives
  • Conduct regular business reviews
  • Develop intentional leadership goals and convey them positively
  • Focus team on problem-solving
  • Enhance leadership skills constantly
  • Commit to helping others grow

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef