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Logan's Roadhouse logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $68,000.00 - $72,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses

Job Description

Logan's Roadhouse is a prominent casual dining restaurant known for its hearty American cuisine and welcoming environment. The brand prides itself on delivering high-quality food and exceptional customer service in a rustic yet comfortable atmosphere. Logan's Roadhouse operates numerous locations across the United States, maintaining a commitment to authenticity, community involvement, and employee development. This company is recognized for its strong focus on operational excellence and creating memorable guest experiences. Each restaurant functions as a community hub where quality food, warm hospitality, and a friendly environment blend seamlessly to ensure customer satisfaction and loyalty.

The General Manager role at Loga... Show More

Job Requirements

  • Must be at least 21 years of age
  • College degree preferred
  • Strong written and verbal communication skills
  • Energetic and flexible
  • Ability to positively motivate employees to work as a team
  • Ability to determine applicability of experience and qualifications of job applicants
  • Maintains a calm, tactful demeanor when dealing with difficult situations
  • Well organized and detail oriented
  • Follows direction with focused attention
  • Strong computer skills
  • Must possess proper food handler and alcohol dispensing certifications
  • Meets all company service standards
  • Completes all ongoing certifications and validations
  • Maintains a clean area in the back-of-house
  • Works swiftly to complete all service well tickets within company timeframes
  • Performs other duties and responsibilities as required or requested
  • Adhere to company uniform attire and appearance standards

Job Qualifications

  • Minimum four years restaurant management experience
  • Strong written and verbal communication skills
  • Energetic and flexible
  • Ability to positively motivate employees
  • Ability to determine applicant experience and qualifications
  • Calm and tactful demeanor
  • Well organized and detail oriented
  • Strong computer skills
  • Proper food handler and alcohol dispensing certifications
  • Meets all company service standards
  • Completes ongoing certifications and validations

Job Duties

  • Model hospitality skills and behaviors by conducting 100% table visits of guests in the restaurant
  • Oversee restaurant operations to achieve sales and profit goals including hourly labor and cost of sales
  • Research and identify marketing techniques to attract new guests
  • Review and analyze monthly P&L and communicate results to managers
  • Develop plans to impact areas of opportunity
  • Monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
  • Ensure PCI compliance for all credit card transaction documents
  • Complete financial and personnel payroll administrative duties accurately and on time
  • Ensure a safe working and guest environment and manage injury documentation
  • Manage team scheduling and time off requests
  • Lead weekly manager meetings and build shift meetings
  • Communicate and conduct rollouts of new company programs, policies, and procedures
  • Handle all guest complaints timely and professionally
  • Build positive relationships with the community
  • Manage staffing needs including hiring, onboarding, training, and termination
  • Adhere to Federal, State, and local laws and company policy
  • Provide performance feedback and recognition to all team members
  • Communicate employee relation issues to Human Resources
  • Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards
  • Delegate tasks while maintaining accountability
  • Oversee unloading and inventory rotation
  • Supervise all salaried managers and hourly team members
  • Ensure cash handling accuracy and make bank deposits
  • Ensure safety and security policies adherence
  • Maintain vendor and supplier relationships
  • Report facilities concerns and submit maintenance requests
  • Monitor food and beverage preparation and quality
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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