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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k) matching
Job Description
Cavallo Point Lodge, renowned as the lodge at the Golden Gate, is a distinguished high-end luxury hotel located in the heart of Fort Baker within the Golden Gate National Recreation Area. This exceptional lodge has earned multiple prestigious awards, including two-keys in both 2024 and 2025 from the Michelin Guide, the Global Vision Award for Sustainability from Travel + Leisure, and the coveted "Best of the Best" title from Virtuoso. Cavallo Point embodies a blend of historic charm and modern luxury, making it a unique destination that attracts discerning travelers seeking an exclusive experience in a breathtaking natural setting.Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- minimum 5 years of experience in luxury hotel or resort management
- proven financial and budget management skills
- strong communication and leadership capabilities
- familiarity with lease agreements and regulatory compliance
- ability to manage diverse teams effectively
- knowledge of hotel management software
- dedication to sustainability practices
- willingness to collaborate with government agencies
- excellent problem-solving skills
Job Qualifications
- Bachelor’s degree in hospitality management or related field preferred
- minimum 5 years of leadership experience in a luxury hotel or resort setting
- proven track record in financial management and budget development
- strong knowledge of hotel operations and compliance requirements
- excellent interpersonal and communication skills
- experience working with government or public entities preferred
- demonstrated ability to inspire and manage diverse teams
- proficiency in hotel management software
- strong problem-solving and decision-making abilities
- commitment to sustainability and environmental stewardship
Job Duties
- Creating and maintaining guest-driven operations with a vision that inspires hotel staff to do their best
- working with the management company to increase total revenue and achieve profitability objectives in all departments
- cooperating with the National Park Service to operate the property in compliance with lease obligations
- assuring that hotel services and operations comply with core values and applicable regulations
- overseeing quality processes to ensure guest satisfaction and financial objectives
- hiring and managing skilled, passionate hospitality staff
- demonstrating deep knowledge of all hotel operations and key facts
- managing assigned functions with fiscal responsibility
- assuring team members have proper tools and training to perform effectively and safely
- coordinating with service contractors to provide optimal services
- regularly reporting operational matters to management company supervisor
- collaborating on property budgets and managing operations to meet financial targets
- developing 3-5 year and long-term capital plans with management company
- cultivating positive community relations as hotel goodwill ambassador and liaison
- resolving guest and employee issues in consultation with management company
- maintaining a high profile by circulating through hotel operations
- coaching employees and providing performance feedback
- monitoring industry trends and encouraging staff input
- participating in learning opportunities and applying new processes
- leading a team focused on security and safety with effective emergency procedures
- communicating regularly with staff and keeping them informed
- supporting open door policy and resolving staff concerns promptly
- preserving the historic property and parkland while operating environmentally responsibly
- promoting the property with Passport Resorts and collaborating with their marketing team
- performing other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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