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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,400.00 - $72,300.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
performance bonuses
Job Description
TGI Fridays is a renowned global restaurant brand known for offering a vibrant dining experience that combines great food, drinks, and a welcoming atmosphere. Founded with the mission to celebrate fun and social dining, TGI Fridays has established itself as a go-to destination for guests seeking an enjoyable and memorable experience. The company operates numerous locations worldwide, each committed to upholding the brand’s high standards in quality and customer service, thereby cultivating repeat visits and strong community ties. As a leader in the casual dining sector, TGI Fridays emphasizes teamwork, innovation, and a dedication to exceeding guest expectations in every... Show More
Job Requirements
- Must be able to walk and stand during entire shift
- frequent bending and stooping required
- must be able to lift up to 30 lbs
- must be able to read and write English
- must be able to hear well amongst loud background noise
Job Qualifications
- Four-year college degree preferred
- minimum of two years of experience as a restaurant kitchen manager or assistant general manager with extensive knowledge of Fridays recipes, policies, standards, and successful past results
- possess business acumen and ability to manage profit and loss, budgets, and financial projections and analysis
- capable of performing all functions and meeting qualification standards for hourly positions
- knowledge of POS system and back office systems to fulfill management functions
Job Duties
- Manage all day-to-day restaurant operations with a focus on delivering a great guest experience
- directly supervise and support 3-6 managers and all front-of-house and back-of-house hourly team members
- manage all profit and loss centers
- align all behavior with the credo and values
- execute on all brand standards by managing and coaching team members and managers
- frequently interact with guests to ensure they receive the Fridays service style experience and follow up on any issues and complaints
- follow the Bubble Theory to proactively run a shift and anticipate guest needs
- follow the Hamburger Stand Theory to ensure restaurant and staff are set up for an outstanding shift
- identify opportunities to drive sales, traffic, and return visits with a four-wall mentality
- oversee implementation of local store marketing and national marketing promotions
- determine current and future staffing needs to ensure adequate number of talented team members
- identify and develop high potential team members and managers
- provide ongoing and honest feedback, coaching, and development
- evaluate performance fairly and hold managers and team members accountable
- create a safe, clean, and discrimination-free environment
- respond to guest service complaints promptly and appropriately
- complete all financial and personnel/payroll administrative duties accurately and timely
- ensure all newly hired team members complete their training plans
- approve disciplinary actions relating to termination
- validate inventory per company standards
- ensure proper security procedures to protect team members, guests, and company assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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