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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,400.00 - $70,900.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Wingstop is a rapidly growing restaurant chain renowned for its commitment to serving flavorful and delicious chicken wings. Established with a clear mission to "Serve the World Flavor," Wingstop focuses on delivering a unique dining experience with high-quality food, excellent customer service, and a vibrant atmosphere. As a leading franchise in the fast-casual chicken wing segment, Wingstop emphasizes operational excellence, team development, and financial growth across all its locations. Dedicated to innovation and customer satisfaction, the brand continues to expand nationally and internationally, building a strong presence in the foodservice industry.
The General Manager plays a critical leadership role wit... Show More
The General Manager plays a critical leadership role wit... Show More
Job Requirements
- Minimum of high school diploma or GED required
- some college preferred
- must be 18 years of age or older
- proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly
Job Qualifications
- Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
- proficiency in analyzing profit and loss statements and overall financial performance of restaurant
- demonstrated ability in recruiting and selecting team members
- knowledge of labor laws
- strong written and verbal communication skills
- initiative and assertiveness
- strong interpersonal skills and conflict resolution skills
- strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
- passionate about hospitality and serving the guest
- ability/flexibility to work 50 - 60 hours per week including mornings, evenings, weekends and/or holidays
- ability to problem solve
- ability to accept feedback and willingness to improve
- ability to set goals, create action plans, and implement those plans
- ability to measure performance, subjectively and objectively
- cultivate attractive culture within the restaurant
- ambassador and representative of the culture of the brand and the mission to Serve the World of Flavor
Job Duties
- Responsible for staffing the restaurant timely and efficiently with carefully selected team
- ensure the restaurant environment is safe at all times for both team members and guests
- oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly
- write and implement or monitor shift leader development and performance plans
- ensure performance plans are written and executed as needed
- make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations
- create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration
- own the performance of the entire team
- create the culture in the restaurant through respect, recognition and reward
- audit all facets of operations, deliver feedback and develop solutions to facilitate improvements
- have complete understanding of budget and cost trends that impact operations
- create a business plan
- perform financial analysis
- control cash, property, product and equipment
- build sales, control labor and food costs
- meet all targets set by Operations Leadership
- set aggressive goals to drive business metrics
- maintain operational standards and requirements in the restaurant
- identify and communicate maintenance problems to the Facilities Department
- maintain all facilities to Wingstop’s company standards
- ensure communication is passed across organization from the District Manager to every team member in the restaurant
- use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
- leverage the support of the Restaurant Support Center
- ensure all risk management issues are in compliance with company standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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