General Manager

New Orleans, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $47,500.00 - $71,100.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

performance bonuses

Job Description

HRI Hospitality is a distinguished company specializing in hotel ownership and management, distinguished by its innovative approach to restoring historic properties and developing new urban hotels that become vibrant community hubs. With a rich history of transforming hotels into extraordinary guest destinations, HRI Hospitality prides itself on incorporating a unique blend of tradition and modernity into each property it manages. This dynamic hospitality group operates a wide array of brands in exciting locations, embodying a commitment to excellence and fostering growth for career-driven individuals. Whether restoring a treasured landmark or constructing a new boutique hotel, the company emphasizes quality, community engagement, and guest satisfaction.

The General Manager role at HRI Hospitality holds significant responsibility for overseeing all aspects of hotel operations. This includes driving profitability, ensuring exceptional guest services, maintaining property standards, generating revenue, managing costs, and enhancing both guest and employee satisfaction. The ideal candidate will have strong pre-opening experience and deep operational knowledge, which are crucial for maintaining the high standards and performance expectations of HRI Hospitality properties. In this role, you will be pivotal in shaping the guest experience and operational success, working closely with department heads and corporate executives to meet financial goals and uphold brand standards. This full-time position offers a rich professional environment where leadership skills are highly valued, and there is substantial opportunity for professional development and career advancement within a thriving hospitality company.

Job Requirements

A minimum 6-7 years of previous experience as a hotel general manager in a competitive marketplace
renovation/project manager opening property experience preferred
bachelor’s degree preferred
Marriott brand/system experience is preferred

Job Qualifications

Proven leadership and management skills in hotel operations
strong background in pre-opening and property management
excellent communication and interpersonal skills
ability to oversee budgeting and financial forecasting
experience conducting staff training and development
knowledge of hotel safety and maintenance standards
proficiency in sales and guest relationship management
capacity to manage compliance with corporate policies and standards

Job Duties

Maintain regular attendance in compliance with hotel standards
comply with hotel regulations to ensure safe and efficient operations
conduct daily business review meetings in coordination with the Director of Sales
play a key role in hotel sales efforts by engaging with top accounts and clients
tour operational departments daily and adjust strategies with department heads
conduct weekly staff meetings and training sessions
meet all financial review deadlines and corporate programs
hold monthly financial reviews with department managers
ensure department productivity levels and bookkeeping standards
develop managers through training programs
participate in manager on duty coverage
adhere to management policies and train new managers
assist in budget process and strategic sessions
ensure regular service standards training
foster a positive team environment focused on guest experience
perform weekly inspections of rooms with housekeeping and engineering
submit financial documents monthly in compliance with accounting calendar
oversee property cleanliness and maintenance via inspections and preventative programs
forecast monthly financial position and analyze data for re-forecasting
conduct management interviews and follow hiring procedures
ensure compliance with hiring and disciplinary standards
perform Executive Committee performance appraisals
ensure fair and equitable employee treatment
engage with clients and potential clients on property to support sales
maintain visibility in public areas during peak times
manage hotel safe procedures and conduct monthly audits
lead monthly credit meetings and oversee credit policies
complete corporate training modules and train staff
ensure scheduling and hosting of property meetings
perform additional duties as requested by Corporate Executives