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Wingstop logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,100.00 - $64,400.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
performance bonuses
Career development opportunities

Job Description

Wingstop is a dynamic and fast-growing restaurant chain specializing in delivering flavorful chicken wings with a dedication to quality and customer satisfaction. As a leader in the casual dining sector, Wingstop continues to expand its footprint across various markets, committed to serving bold flavors and exceptional service that delights guests. The company values a vibrant culture built on respect, teamwork, and continuous growth, making it not only a place to enjoy great food but also a place to build a rewarding career. Known for its innovative menu and engaging dining experience, Wingstop invests in its team members and leaders, encouraging... Show More

Job Requirements

  • Minimum of high school diploma or GED required
  • some college preferred
  • must be 18 years of age or older
  • proficient in Microsoft Office (Word, Excel, Outlook)
  • able to adapt to new systems quickly

Job Qualifications

  • Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
  • proficiency in analyzing profit and loss statements and overall financial performance
  • demonstrated ability in recruiting and selecting team members
  • knowledge of labor laws
  • strong written and verbal communication skills
  • initiative and assertiveness
  • strong interpersonal skills and conflict resolution skills
  • strong leadership skills and ability to manage, train, develop and motivate diverse crews
  • passionate about hospitality and serving guests
  • ability to work 50 - 60 hours per week including mornings, evenings, weekends and/or holidays
  • ability to problem solve
  • ability to accept feedback and willingness to improve
  • ability to set goals, create and implement action plans
  • ability to measure performance
  • ability to cultivate attractive culture
  • ambassador of brand culture and mission

Job Duties

  • Staff the restaurant timely and efficiently with carefully selected team
  • ensure the restaurant environment is safe for team members and guests
  • oversee orientation and onboarding processes properly
  • write and implement shift leader development and performance plans
  • make final hire and separation decisions and ensure procedures are followed
  • create team member schedules considering availability, payroll, and costs
  • own the performance of the entire team
  • create a culture of respect, recognition and reward
  • audit all operations facets and deliver feedback
  • understand budget and cost trends
  • create business plans and perform financial analysis
  • control cash, property, product and equipment
  • build sales and control labor and food costs
  • meet targets set by operations leadership
  • maintain operational standards and requirements
  • identify and communicate maintenance problems
  • maintain facilities to company standards
  • communicate from district manager to staff
  • coach, mentor and develop team members
  • leverage support of restaurant support center
  • ensure compliance with risk management standards

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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