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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $13.00 - $22.00
Work Schedule
Rotating Shifts
Standard Hours
Flexible
Benefits
401(k)
Bonus based on performance
Dental Insurance
Employee Discounts
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Sun Tan City is a leading family-owned tanning salon chain in the United States, boasting approximately 250 salons across 20 states. It is part of the larger Glow Brands family, which also includes Planet Fitness and Buff City Soap, all headquartered in Louisville and Elizabethtown, Kentucky. The brand is well-known for fostering trusted and friendly client relationships, offering products, services, and expert recommendations that help clients look their best, feel confident, and build self-esteem. Sun Tan City prides itself on a work environment filled with enthusiastic and fun employees who are passionate about client service, creating a positive and enjoyable... Show More
Job Requirements
- Ability to stand and walk for long periods of time
- Ability to bend at the waist to clean tanning equipment
- Ability to lift or assist in lifting items and heavy boxes
- Ability to bend down to pick up trash, towels, etc from floors
- Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing
- Management and sales experience required
- Basic computer skills
- Strong leadership skills
- Ability to manage multiple situations simultaneously
- Ability to coach and mentor
- College education preferred
Job Qualifications
- College education preferred but not required
- Management and sales experience required
- Basic computer skills including ability to use Word, Excel, and Outlook
- Ability to manage effectively in a fast-paced environment managing multiple situations simultaneously
- Strong knowledge of client service techniques and operational practices
- Strong problem-solving and organizational planning skills
- Strong leadership skills with the ability to coach and mentor and knowledge of supervisory practices and procedures
- Team building skills
- Ability to prioritize and delegate
Job Duties
- Developing and coaching employees to provide amazing client experiences
- Following up swiftly on client concerns and issues
- Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume
- Displays a client comes first attitude by holding team members accountable for quality client service
- Drives company metrics by developing action plans
- Directly motivates and instructs the salon team by implementing company programs
- Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City
- Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations
- Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon
- Manages salon staffing levels to ensure employee development and maintain salon operational requirements
- Adherence to applicable wage and hour laws for non-exempt team members and minors
- Uses all operational tools to plan for and achieve operational excellence in the salon including labor guidelines, reports, cash management and inventory management
- Utilizes financial reports to identify and address trends and issues in salon performance
- Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance
- Manage ongoing sales
- Work a 5-day workweek of 40 hours per week including mid and/or closing shifts as determined by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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