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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Flexible spending account
Health savings account
Basic life insurance and AD and D
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
Critical Illness Hospital Indemnity and Accident Plans
Pet insurance
401(k) participation after 90 days of full-time employment
Paid Time Off
Job Description
Ivy Hospitality is a reputable company specializing in managing select service and extended stay hotels. Known for its commitment to delivering exceptional guest experiences and fostering a collaborative work environment, Ivy Hospitality emphasizes core values such as inclusivity, teamwork, and excellence. The company operates hotels that strive to provide a high standard of service while maintaining efficient and profitable operations. Ivy Hospitality places a strong focus on employee development and customer satisfaction, ensuring that every guest enjoys a memorable stay.
The role of the Hotel General Manager at Ivy Hospitality is pivotal to the success of the proper... Show More
The role of the Hotel General Manager at Ivy Hospitality is pivotal to the success of the proper... Show More
Job Requirements
- College or higher level education
- minimum of 3 years of progressive hotel management experience
- proven leadership skills
- strong financial acumen
- excellent communication skills
- ability to work collaboratively with multiple departments
- hands-on management style
Job Qualifications
- College or higher level education preferred
- bachelor’s degree in hospitality management business administration or related field preferred
- minimum of 3 years of progressive hotel management experience preferably within Hilton or Marriott brands
- proven leadership skills with the ability to inspire and motivate a diverse team
- strong financial acumen and experience with budgeting forecasting and cost control
- excellent communication and interpersonal skills
- ability to work collaboratively with sales revenue and other hotel departments
- hands-on management style with a commitment to delivering high-quality guest experiences
Job Duties
- Oversee all hotel operations including front desk housekeeping maintenance and food and beverage if applicable
- ensure compliance with brand standards and Ivy Hospitality policies
- monitor and manage daily financial performance including budgeting forecasting and cost control
- manage and control all operational expenses including labor overtime supplies enforce procurement guidelines and implement cost saving strategies
- lead mentor and develop team including Assistant General Managers Executive Housekeepers Maintenance Technicians and F and B staff
- foster a positive inclusive and collaborative work environment
- conduct regular performance reviews provide coaching and implement professional development plans
- ensure exceptional guest service standards are consistently met
- address and resolve guest complaints and issues promptly and effectively
- monitor guest feedback and implement improvements to enhance guest satisfaction
- collaborate with sales and revenue leaders to develop and execute strategies to maximize occupancy and revenue
- participate in local market sales activities and community events to promote the hotel
- analyze market trends and competitor performance to inform pricing and promotional strategies
- ensure compliance with all local state and federal regulations
- implement and monitor health and safety protocols to ensure a safe environment for guests and staff
- maintain accurate records and documentation as required by law and company policy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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