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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,200.00 - $75,100.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
bonus opportunity
Paid Time Off
competitive salary
Job Description
CircusTrix, LLC, doing business as Sky Zone, is a pioneering indoor trampoline park innovator and operator with a strong national presence. Sky Zone offers an exciting and safe environment that combines fitness and fun through a variety of trampoline-based activities and attractions. The company is dedicated to establishing a high standard of customer experience, team culture, and community engagement, making it a leader within the entertainment and fitness industry. As a family-friendly destination, Sky Zone engages guests of all ages with activities like trampoline jumping, birthday parties, fitness programs, and café services. The company emphasizes both the safety and enjoyment... Show More
Job Requirements
- Completed high school diploma or equivalent education
- Minimum of 3 years overall management experience
- Minimum of 2 years sales experience
- Proficiency in MS Office Suite, Teams, and point of sale systems
- Availability to work nights, weekends, and holidays
- Ability to stand for long periods and lift a minimum of 20 pounds
- Ability to communicate and interact frequently in loud, busy indoor environments
- Ability to remain stationary and move around park for extended periods
- Results-driven and organized
- Reliable and detail-oriented
Job Qualifications
- 18 years of age or older
- Completed high school diploma or equivalent education
- Associates or Bachelor’s degree preferred
- Minimum of 3 years management experience in high customer volume industries such as entertainment, fitness, retail, or restaurant
- At least 2 years of sales experience preferably in membership sales
- Proficient in MS Office Suite, Teams, and point of sale systems
- Demonstrated ability to hit or exceed company KPIs
- Skilled in leveraging Profit & Loss reports for business goal management
- Results-driven, reliable, detail-oriented, and organized
- Ability to work nights, weekends, and holidays as needed
Job Duties
- Be a hands-on leader and role model able to support the team by executing any park position as needed
- Develop Assistant General Managers and Team Leads to become excellent people leaders, operation experts, and business savvy
- Create a positive park culture by recognizing accomplishments and learning what motivates team members
- Own and oversee all phases of employment including hiring, training, monitoring growth and progress and manage discipline and termination as necessary
- Be an effective park liaison through consistent communication across all departments and the corporate team
- Provide memorable moments for customers by being proactive, responsive, and engaged during their park experience
- Resolve customer service issues with effective listening, discussion, and follow-up
- Manage park operations and expenses according to Profit & Loss statements, oversee purchases and inventory, renegotiate terms as necessary
- Drive achievement of park revenue goals including membership sales, birthday parties, and special events
- Work collaboratively with marketing to develop and coordinate park promotions and marketing strategies
- Train employees on their contribution to park revenue goals and key performance metrics
- Develop Front Desk Agents to execute successful sales processes and strategies
- Cultivate positive community relationships and encourage creative business ideas
- Oversee and evaluate departmental efficiency and effectiveness, implement processes accordingly
- Ensure team members are trained on safety procedures and comply with company and OSHA standards
- Monitor park attractions and equipment daily to ensure safety and operational readiness
- Complete maintenance reports and close attractions if necessary
- Adjust staffing levels to meet safety requirements
- Complete inventory reports for facilities, parties, food and beverage, and vending
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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